Spare Parts Service Center

-Since April **** – April ****

ROLEX Service center Manager & Sales assistance

AT Saddik & Mohammed Attar company

· Supervising the work quality & safety.

· Assisting the sales & project departments. (Team work)

· Controlling the lead service time and report to CEO.

· Statistics reports.

· Monitoring the EDI Purchase orders in SAP for the Service Spare parts for all regions.

· SAP Service Controlling. · Ordering critical spare parts.

-Since December 2017 - March 2021

Procurement Executive (Mechanical & Electrical Projects) VEOLIA WATER TECHNOLOGY

· Supporting Sales Commercial in cost, contract & budget as per the project requested as a team work (Sales & Service).

· Working on financial, legal, and commercial topics.

· Ordering or renting all equipment need it the project. M u s t a f a

Khalid

Masoud

Nationality: Saudi

ID Number: 100*******

Driver's License: Available

Marital Status: Married

Willingness to travel: Yes

References: Available upon request

Email: ******.*.*******@*****.***

Language: Arabic & English

Work Experience

LORNA

ALVARADO

M a r k e t i n g M a n a g e r

· Ordering special tools and parts.

· Saving & dealing with suppliers for all region in Mechanical, Electrical tools & spare parts.

· Supporting service center & Sales in urgent material orders.

· Visiting other branches to check the quality of supplies.

· Handling more than 3 project orders with target of saving budget & finance work need (Contract, legal & Assist commercial).

-Since July 2010 - September 2016

Siemens Limited Healthcare, Jeddah.

Consultant (Processing Management, uptime Service, Customer Complains, SAP Material Master Controlling).

Issuing the EDI Purchase orders in SAP for the Spare parts for all regions of KSA.

Issuing the Standard Purchase orders in SAP for third party Vendors for the Manpower & against different type of frame agreements. Cost transfer from stock to relevant account assignment. Controlling & prepare the report for returnable spare parts to supplier & ensure to receive the credit against them & booking in correct account assignment.

Reconciliation of stock report with store keeper & prepare reports for Audit purpose.

Provide training of logistic process to beginners with in Origination. Providing necessary training on new software & equipment’s to customer service Engineers.

Assist project commercial team in routine work as requested.

-October 2008- June 2010

Project Manager (Western Region)

Biomedical Project Division

Siemens Limited Healthcare, Jeddah.

Assisting the sales department in estimating and analyzing costs. LORNA

ALVARADO

SUPERVISING THE WORK QUALITY & SAFETY ON-SITE SUB-CONTRACTORS WITH REGARDS TO SPECIFICATIONS & QUALITY.

DELIVERING AND INSTALLING EQUIPMENT BY ASSIGNING CUSTOMER SERVICE ENGINEERS.

ASSIGNING APPROPRIATE SYSTEM SUPPORT SPECIALIST TO TRAIN HOSPITAL STAFF ON USING THE EQUIPMENT INSTALLED BEFORE FINAL HANDOVER. REPORTING ALL WORKS TO OUR CUSTOMER SATISFACTION TO OUR DEPARTMENT.

-FEBRUARY 2006 - SEPTEMBER 2008

LOGISTIC (CONSULTANT, PROCESSING MANAGEMENT),

BIOMEDICAL TECHNICAL DIVISION,

SIEMENS LIMITED HEALTHCARE, JEDDAH.

IMPROVE COORDINATION & EXCHANGE OF INFORMATION BETWEEN WAREHOUSE, UPTIME SERVICE CENTER AND CUSTOMER SERVICE ENGINEERS. SUPPORT SALES AND PROJECT DEPARTMENTS WITH REGARDS TO PARTS ORDERING AND RETURNING THE OLD DEFECTIVE TO GET THE CREDIT. UPDATE COMPANY INTRANET WITH LIVE INFORMATION PARTS ORDER & RETURN STATUS.

IMPLEMENT A TRACK TOOL TO BE ABLE THE MANAGEMENT TO HAVE ALL INFORMATION ABOUT THE PARTS MOVEMENT WITH COST.

SORTING & INCREASE AVAILABLE SPACE IN WAREHOUSE BY DISPOSING OF UNWANTED ITEMS.

DEVELOP A RECORD OF PART ORDER AND RETURN STATUS FOR EACH INDIVIDUAL CUSTOMER SERVICE ENGINEER.

-APRIL 2003- FEBRUARY 2004

SUPPORT SPECIALIST,

BIOMEDICAL TECHNICAL DIVISION,

SIEMENS LIMITED HEALTHCARE, JEDDAH.

EDUCATION & TRAINING:

ASSOCIATE DEGREE

COLLEGE OF ELECTRONICS TECHNOLOGY

2002, JEDDAH

●MAJOR: TELECOMMUNICATIONS

●ACHIEVED THIRD RANK IN THE GRADUATING CLASS.

●LIFESAVER COURSE BRITAM DEFENSE MAY 2005 DUBAI, UAE.

●CLINICAL WORKFLOW KNOW-HOW (INTERMEDIATE LEVEL) SIEMENS E- LEARNING COURSE FEB.2006, JEDDAH, SAUDI ARABIA.

●PRODUCT MASTER DATA INTEGRATION CERTIFICATE MAY 2007, JEDDAH, SAUDI ARABIA.

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