Customer Service Corporate Communications

KEY SKILLS Team collaboration

Adaptability to new systems

Organizational and time

management skills.

Corporate communications.

Problem solving.

Customer service.

Attention to details.

Multi-tasking and prioritization

EDUCATION Associates in Progress June 2024 - Present Central Piedmont Community College

Major in Interior Design.

CGPA: 3.20

WORK

EXPERIENCE

QuikTrip Jan 2022 - Sept 2023

Delivered high- quality service to customers in a fast pace environment, taking orders and ensuring timely delivery on food and beverages Reduced customer complaints by identifying recurring issues and suggesting process improvements.

Assisted with training new employees on customer service best practices and store operations.

Managed multiple duties and customer request simultaneously, prioritizing tasks and maintaining attention to detail.

Walmart Oct 2023 - Present

Provided exceptional customer service by answering product- related questions, offering recommendation, and resolving complaint.

Handled cash and credit transactions accurate, ensuring smooth checks and a positive customer experience.

Collaborated with team members to meet store sales and targets. Developed strong rapport with customers, resulting in positive feedback. Maintained a clean and organized store environment.

SUMMARY

Highly motivated and adaptable professional with a strong background in customer service and retail. Skilled in communication, problem-solving, and handling customer inquiries with professionalism and empathy. Proven ability to thrive in fast-paced environments, manage multiple tasks, and learn new systems quickly. Eager to bring a positive attitude, strong work ethic, and a commitment to delivering excellent customer experiences to a call center role.

MAINYRE DAVIS

704-***-**** 3634 Cobbleridge Drive Charlotte, NC 28215 *************@*****.***

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