Customer Service Personal Assistant

CLAIRE T. CARREON

PERSONAL ASSISTANT

Contact

Address:Great Taste St Cupang

Proper Balanga City, Bataan

Philippines 2100

Mobile-no:+639*********

Email:*************@*****.***

Profile

Highly organized and motivated personal assistance professional with experience providing excellent administrative and organizational support.Proven ability to manage multiple tasks simultaneously while meeting tight deadlines and achieving organizational goals. Adept in using technology and software to create and maintain efficient workflows. Thrives in a fast-paced environment and excels at providing exceptional customer service.

Qualification

Bachelor of Science in Civil Engineering 2002

Education

BATAAN POLYTECHNIC STATE COLLEGE PHILS

JOSE RIZAL INSTITUTE ORANI BATAAN PHILS

NORTH ELEMENTARY SCHOOL PHILS

Certification

Malaysia PVV Vaccination Program

Specialized Elder care Training Course

JW Marriott Certificate

PDK Selayang Certificate

Fête de La Musique Award 2018

Skills

Self-Motivated

Time Management

Teamwork and Collaboration

Innovative

Strong Problem Solver

Adept

Languages

Tagalog

Bahasa Malay

English

Reference

Upon request

Work Experience

Personal assistant • APRIL 2022-Present The Blue’e Hub • Malaysia

● Managed high priority and confidential information.

● Prioritized tasks, keeping diligent track of project timelines and deadlines.

● Coordinated office activities to ensure efficient workflow of daily operations.

Floor Manager • June 2021- Aug 2021 Global doctors • KLCC Malaysia PVV Vaccination

● Managed daily operations and Provided guidance and direction to staff on proper customer service techniques.

Customer Service Representative• Dec 2020- May 2021 JENGU• Malaysia

● Handle customer complaints and inquiries in a courteous and efficient manner.

● Utilized problem solving techniques to identify solutions for complex customer inquiries.

CARE MANAGER• Sep 2019- Nov 2021 Care Concierge Sdn. Bhd• Malaysia

● Providing ADL Care for Dementia, Alzheimer, Parkinson patients aging 70’s to 90’s.

● Build relationships with patients to encourage trust, listening to and interpreting needs and concerns.

● Maintained accurate records of clients information, treatment plans, progress notes. Discharge summaries and medical history. Food and Beverage Server • Jan 2019 -Aug 2019 JW Marriott PutraJaya Music Instructor/Volunteer • Jan 2017 -Aug 2018 PDK Selayang Professional Vocalist • Jan 2003 – Nov 2016 Various Hotels in Malaysia

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