Customer Service Medical Assistant
Resume:
Carrien C. Bowens
Loganville, GA 30052
*******@*****.***
OBJECTIVE
Focused professional seeking to transition into not only a job but, a career.
Dedicated and very motivated to launch stability, which lead ultimately into management.
Reliable worker with the ability to quickly learn new concepts and skills.
Backed by a solid work history, reputation as a team player and passion for helping others.
Background includes experience in the Health Profession, Administrative, as well as Customer Service
Current on all immunizations (including tuberculosis and hepatitis B).
WORK EXPERIENCE
Teacher
7/19- Present
Gwinnett County School District
Snellville,Ga
Patient Care Assistant
9/2009– Present
Aricare Health Care, Norcross, GA
Monitor vital signs including temperature, pulse, respiration, glucose and blood pressure
Instruct patient about medication and special order
Authorize drug refills and provide prescription information to pharmacies
Purchase and maintain supplies and equipment
Contact medical facilities or departments to schedule patients for appt/ tests
Transport to and from appointment
Assist with daily activities
Medication Assistant
09/2009 - 10/2010
Noble Village Assistant Living, Suwannee, GA
Prepare/administer oral/intramuscular medications as directed
Collect blood, and other laboratory specimens, log the specimens, and prepare them for testing
Explain treatment procedures, medications, diets and physicians' instructions to patients.
Change dressings on wounds.
Provide prescription orders to pharmacies
Record patients' medical history, vital statistics and information such as test results in medical records.
Clean and sterilize instruments and dispose of contaminated supplies
Purchase and maintain supplies and equipment
Medical Assistant
01/2005-09/2006
ENT of Georgia, Duluth, GA
Medical Assistant Externship
Interviewed patients, obtaining their chief complaint
Vital sign
Operated EKG Machine
Obtained blood glucose levels
Updated patient’s EKG
Performed urinalysis
Prepared patients and examination room
Set up tray for various procedures
Assisted physician during procedure
Prepared and sent out specimens for lab testing
Clean and restocked exam room
Customer Service Representative
02/1998-10/2004,
Time Warner Cable, Flushing, NY
Received in and outbound calls concerning billing inquiries, prices, service upgrades, adjustment, etc
Trace status of orders through Expediting Department
Write up order, mails catalog, price quotations, and similar data per customer request
Computer printout, or requisition information
Analyses transactions, correct records, and adjust errors
Interact with both technical support as well as Technician with system
Administrative Assistant
11/2005 – 04/2008,
Cable Vision, Long Island, NY
Received in and outbound calls concerning billing inquiries, prices, service upgrades, adjustment, etc.
Trace status of orders through expediting department
Write up orders, mail catalog, price quotations, and similar data per customer request
Computer printout, or requisition information
Analyzes transactions, correct records, and adjust errors
Interact with both technical support as well as Technician with system
Administrative Assistant
10/2008 - 02/2010, Dish Network, Suwanee, GA
Performs administrative and office support activities for multiple supervisors
Fielding telephone calls, receiving and directing visitors
Word processing, filing, faxing
Assist with overflow work as well as fill in for the office receptionist as needed.
Clinical
Vitals EKG Phlebotomy lab procedure
Positioning Hematocrit CPR Certified Capillary Punctures
PT Education Urinalysis Microscope set-up Hot/Cold Application
Blood Smear Occult Massage Therapy OSHA/HIPAA, trained Spirometry
Education and Certification
Everest Institute-Norcross, GA
Medical Assistant Diploma
July 2008 – May 2009
Liberty University- Lynchburg, VA
Early Childhood Education
References Available Upon Request
Contact this candidate