Mental Health Customer Service

Shanik Porter

Mental Health Claims Analyst Expert

OBJECTIVE

To obtain a position in mental health claims, billing, or customer service position that utilizes all of my skills

EXPERIENCE

Self employed — 2018 to present

Light bookkeeping for individuals

United Health Group — 2011-2018

Analyzing Mental Health Claims, routing Mental Health Claims for correct processing, interpreting cpt 10 codes, advising Providers how to bill per contract, assisting customers with benefits, triage of Mental Health patients Student, University of Houston-Victoria 2008-2010

Psychology Major

Flight Attendant, Northwest Airlink 2001-2006

EDUCATION

Sam Jacinto College — Associate of Arts degree, Genreral Studies 2018 SKILLS

Interpreting Mental Health Claims, knowledge of cpt codes, provider relations, customer service

AWARDS

“Treating Customers like Gold” workshop Hennepin Tech College 11905 Algonquin Dr, Houston,TX 77089 832-***-****

**************@******.***

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