Warehouse Associate Team Member
Resume:
Unified Aviation, LLC., San Diego, CA
Employment Type: Full Time (30 Hours or More)
Explain while demonstrating work procedures and methods including safety, apportioning and
Scheduling assigned work. I achieve results by observing and analyzing the used methods. All problems
and concerns I bring to the attention of management. Perform work, according to Company rules and
regulations. The completion of forms necessary for the performance of the designated locations. May be
assigned to perform routine cleaning of work areas, ramps, security, using with or without powered
equipment. Asissted with escorts and loading, unloading planes. 08/2017 - 01/2022 Warehouse Associate
Saddle Creek Logistics, San Diego, CA
Employment Type: Full Time (30 Hours or More)
Tracey Chaffin
3476 1/2 POLK AVE, SAN DIEGO, CA 92104
Phone: 619-***-****
Email: **********@*****.***
Objective
I am eagerly to seek out a position that has aspiring individuals and I can contribute my special skills as a Team member and growth for the company.
Abilities
Record information about financial status of customers and status of collection efforts. Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
Locate and monitor overdue accounts, using computers and a variety of automated machines. Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Advise customers of necessary actions and strategies for debt repayment. Answer customer questions regarding problems with their accounts. Persuade customers to pay amounts due on credit accounts, damage claims, or non payable checks, or to return merchandise.
Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts. Receive payments and post amounts paid to customer accounts. Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus.
Notify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts. Sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing reports.
Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers. Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.
Negotiate credit extensions when necessary.
Employment History
Coordinate returns clerk activities with warehouse management and fulfillment center. Process returns of unordered and non-saleable merchandise. Process and code all returns. Inspect and verify products and merchandize worth returning back into inventory. Verify and inspect all forms, reports and records relating to product returns. Inspect and reconcile quantities returned with that of the returns forms and documents. Ensure customer satisfaction through handling of product returns and exchanges. Maintain and manage a database of all product returns and exchanges. Adhere to and comply with corporate standards and procedures in handling returns.
08/2014 - 10/2015 Collection Specialist
Absolute Collections Corp, San Diego, CA
Employment Type: Full Time (30 Hours or More)
Stays current with changes and Industry trends. Collected past due balances and recovery of bad payments. Worked volume of accounts daily prioritizing, skip tracing, organizing and managing time wisely. Responds to customers to meet their needs effectively and timely. Always courteous and helpful demonstrating enthusiasm and persistence while suggesting ideas, discovers new and better ways of accomplishing goals. Daily high volume of outbound calls and record keeping on all collection activities.
12/2002 - 06/2011 Senior Collection Specialist
Sages Company, San Diego, CA
Employment Type: Full Time (30 Hours or More)
Stays current with changes and Industry trends. Collected past due balances and recovery of bad payments. Worked volume of accounts daily prioritizing, skip tracing, organizing and managing time wisely. Responds to customers to meet their needs effectively and timely. Always courteous and helpful demonstrating enthusiasm and persistence while suggesting ideas, discovers new and better ways of accomplishing goals. Daily high volume of outbound calls and record keeping on all collection activities.
02/1999 - 03/2002 Collection Specialist
Scott & Associates Law Firm, Los Angeles, CA
Employment Type: Full Time (30 Hours or More)
Selected Daily collection of funds on delinquent accounts and document all collection activities. Used spreadsheets on selected accounts. Trained new employees on how to successfully negotiate deals.
Recover NFS' payments and set accounts on a selected plan schedule. Followed FDCPA regulations and parameters on all Commercial business accounts for clients.
Made 100+ calls daily.
06/1998 - 01/1999 Collection Representative
SCS, Inc, Buffalo, NY
Employment Type: Full Time (30 Hours or More)
Implemented FDCPA regulations on consumer accounts. Examined and evaluated credit reports. Utilized various skip tracing techniques on accounts. Daily documentation on collection activities. Used strong verbal communication skills to resolve delinquent accounts following company parameters. Additional Comments I have the ability to grasp new ideas and integrate them into in to desired results. Able to lead others in high demand situations. I'm able to prioritize and operate proactively. General Education
2 Years at College or a Technical or Vocational School University of Buffalo, Buffalo, NY
Education History
Honors & Activities
FDCPA certified, Windows 2005 & DOS, Tiger
Honor Roll High School, sports, camp counselor
Volunteer Breast cancer, Salvation Army member
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