Business Management Cape Town

Curriculum Vitae- Xoliswa Notana

Date of birth: 21 September 1987; E-mail: ***********@*******.***/ *******.****@********.***.** ; Mobile: 076-***-****/ 083-****-***; Address: 37 White Hart Lane Leagues Mitchell’s Plane 7785.

PROFILE

I am a 37-year-old ambitious female who is prepared to achieve the desired goals of the job description. I am a hard worker, self-motivated, goal orientated individual who is always looking for a challenge to enhance my skills and knowledge. I like to interact with other people and adapt easy to differentia kinds of environment. I have good Communication skills, telephone skills. I can work without supervision, and I can work under pressure. I can speak isiXhosa and English.

EDUCATIONAL BACKGROUND.

Year : 2015

Qualification: Business Management

Institution : College of Cape Town

Modules : N4 Communications, N4 Personnel, N4 Entrepreneurship

Year : 2012

Qualification: Basic Computing

Modules: Introduction to Personal Computers, Microsoft Window XP/7,Microsoft Word 2007, Micro Excel 2007, Microsoft PowerPoint 2007, Microsoft Outlook 2007,Microsoft Explorer.

Year :2005

Qualification: Matric

Institution: Sinethemba Senior Secondary School

Subjects: isiXhosa, English, Maths, Geography, Biology, Physics.

WORK EXPERIENCE.

July 2019- Current (DATA CAPTURER)

Handle and organise office filling systems effectively.

LAB Results Management (ensure capturing of results)

Data Quality (Develop and display diagrams of patient folder flow for newly diagnosed positive patients, ART patients and TB patients).

Maintain stationary, office equipment and inventories.

Maintain patients’ records/ files with accuracy and confidentiality in an easily accessible format.

Opening New folders for new patients

Retrieving folders

Assist patients with daily care activities.

Answering phone inquiries

Operate and maintain office machinery including copiers, fax machines and printers.

Support facility to ensure all relevant data is accurately captured into health information system e.g. Prehmis

Ensure facility generates daily, weekly, and monthly Prehmis list reports.

Capturing of Club registers

Capturing data from the files into the clinic's system (Prehmis system)

Capturing daily reports into Recap.

Facilitating Clubs

Scripting of club medication

January 2015-July 2015 - Call Centre Agent.

Obtains client information by answering telephone calls, interviewing clients and verifying information.

Determines eligibility by comparing client information to requirements.

Informs clients by explaining procedures and answering questions.

Maintains communication equipment by reporting problems.

Obtaining clients information through telephone

Establishes policies by entering client’s information confirming pricing.

Respond to enquiries.

Manage complaints.

Provide General information.

Maintains and improves quality results by adhering to standards and guidelines.

Accomplishes sales and organisation mission by completing related results as needed.

Product selling

Dec 2012- June 2013 General Attendant at Table Mountain Cableway.

Scanning tickets

Providing General information

Answering calls

Maintaining safety of visitors

Jan 2012-Nov 2012 General Attendant at Protea Hotel.

Provides outstanding guest service.

Serving Breakfast and Lunch

Housekeeping (Maintain a clean work area, clear tables for specified functions down to bare tables and reset for following day. Empty trash, clean any used trays, ensure all items used go back to their proper location and put all equipment away properly. Operate dishwasher to clean all the China wars, silverware and all cooking utensils and polish silver. Maintain supplies and equipment used to perform cleaning duties)

Ensure compliance to all security and safety standards on everyday basis.

Answering incoming calls

Taking orders Through telephone

Serving in big events

Bar tending

Counting stock

Waitressing

Meet and greet guests; serve food for specified functions and follow timelines for events.

Lunch setting

Breakfast setting

SKILLS AND COMPETENSIES.

Time Management

Innovative, Proactive and Team player

Communication and Facilitation skills

Ability to pay attention to detail.

Excellent administrative skills and Organisational skills

Experience with Health Systems and HIV/ART Clinical stationary

Computer skills (Word, Excel, PowerPoint, Internet)

Flexible and trustworthy

Working without supervision

Good interpersonal skill

Ability to meet deadline.

Ability to work fast and accurately.

Decision making

Ability to work under pressure.

Professional

Data entry skill

Customer service

Multi-tasking

Good written and verbal skills

Research

Problem solving

REFERENCE.

Name : Mrs Mantashe Hans

Designation : supervisor at Anova

Contact Number : 072-***-****/060-***-****

Email: ************@***********.**.**

Name: Mr Malibongwe Makita

Designation : Senior Clerk

Contact Number: 021-***-****/ 078-****-***

Email: **********.*****@********.***.**

Name : Miss Nozibele Minentle

Relationship: Mentor

Contact Number: 021-***-****/ 073-***-****/082 677 791

Name: Thembeka Ntoyanto

Designation: Team Leader at Anova Health Institute

Contact Number: 078-***-****

Email: ****************@*****.***

Contact this candidate