Human Resources Employee Relations
Resume:
Rachel Craig
***** **** ****., ******, ** ***** 832-***-**** **********@*****.***
Professional Summary
Driven and detail oriented HR Generalist with 6 years of experience supporting key Human Resources functions, including employee relations, benefits administration, compliance, and performance management. Adept in fostering a positive workplace culture, ensuring policy compliance, and implementing best HR practices to enhance employee engagement and organizational effectiveness. Skilled in handling end-to-end onboarding, off-boarding, open enrollment and working with HRIS systems.
Experience
HUMAN RESOURCE REPRESENTATIVE C&S WHOLESALE GROCERS OCTOBER 2024- CURRENT
*Part time temporary assignment through Kelly Services temp agency.
*Responsible for keeping track of LOA for employees.
*Handling day to day employee relations.
*Conduct new hire orientation.
*Provide support to employees on various HR topics.
*Maintain employee personal records and HR documents.
*Help with any additional assignments as needed.
KEY HOLDER/SALES ASSOCIATE DOLLAR GENERAL OCTOBER 2020-CURRENT
*Work part time
*Assist in maintaining store presentations standards.
*Ensure all sales and operational policies and procedures are maintained.
*Accurately process all POS transactions, capture customers information, assist when necessary with operational and back of house activities.
*Greet and assist customers with finding items when asked in a courteous and friendly manner.
*Adhere to all policies and procedures with a focus on loss prevention and operational excellence.
*Responsible for opening and closing the store, monitoring sales, and ensure the store is properly secured when on shift.
HUMAN RESOURCES COORDINATOR GULF MANAGEMENT, INC. NOVEMBER 2018-JULY 2024
*Reviewed and processed applications including submitting background checks, reviewing MVR’s and criminal records and determine employment eligibility.
*Worked closely with the DER to make sure all drug testing polices were followed.
*Implemented a new MRO company to handle all drug testing.
*Provided optimal support to employees on various HR topics.
*Setting up online safety training for new and current employees.
*Developed and maintained employee personnel, compensation and benefit documentation, and other HR records.
*Functioned as open enrollment coordinator by scheduling open enrollment meetings, supporting employees with benefit questions, and managing enrollment database.
*Supported recruitment efforts by placing job ads and pre-screening candidates for multiple affiliate companies.
*Managed drug testing database by scheduling drug test through TPA site and DISA, recording results and keeping proper documentation confidential.
*Responsible for company Salary Continuation Program (internal STD) by ensuring employees provide proper documentation, reviewing request with upper management, processing approval or denial, communication with employee throughout their leave, and support their return to work.
*Strong decision making skills. Able to communicate compliance needs to upper management with confidence and provide solutions to challenging HR concerns.
*Helping with any additional assignments as needed. ACCOUNTS PAYABLE CLERK STAN KING GM SUPERSTORE AUGUST 2008-JANUARY 2016
· Composed effective accounting reports summarizing accounts payable data.
· Posted receipts to appropriate general ledger accounts.
· Researched and resolved accounts payable discrepancies.
· Coded and entered at least 75-100 invoices each day into the in-house accounting software.
· Reconciled vendor statements and handled payment complaints or discrepancies.
· Created daily and weekly cash reports for accounting management.
· Supervised invoice processing, purchase orders, credit memos and payment transactions.
· Fill in for the Accounts Receivable/Cashier clerk when needed. Skills & Abilities
*Human Resource Generalist specialist *Benefits Administration
*Accounts payable specialist *Exceptional communication skills
*Expertise in invoice and payment transactions *Quick learner
*Account reconciliation *Strong client relations
*Invoice coding familiarity *Training development aptitude
*Exceptional organization *Multi-line phone talent
*Ethical approach to problems *Credit card processing
*Superior attention to detail *ERA Access
*Strong customer relations *ERA Ignite
*Microsoft Word *HRIS systems
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REFERENCES
Kevin Gilbert
Safety Coordinator
Tara Millet
Safety/DER
Gulf Management, Inc.
Andrea Massey
Executive Assistant
Gulf Management, Inc.
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