Quality Assurance Manager
Resume:
Cathy R. Smith
Quality Assurance Manager
Contact
Columbus, GA
*************@*****.***
I have many years of experience in quality
assurance/control. Through this experience,
I have overseen and maintained the quality
of production by implementing quality
control procedures and production and
safety inspections. I also learned how to
collaborate with cross-functional teams to
ensure standards are met to improve
efficiency and customer satisfaction.
Experience Education
2022 - Current
Quality Assurance Manager - ABX Innovative Packaging
• ensure the company complies with company policies, procedures and regulations (GMP, HACCP, FDA,Safety and ISO)
• Use quality tools and statistical analysis for projects involving development and design
• Validating new and existing processes to ensure fitness-for- use including safety performance
• Develop and maintain quality standards for products and processes
• Lead weekly staff meetings from each department
• Analyze quality systems for effectiveness
• Lead root cause and corrective action investigations for customer complaints
• Document review and approval
• Maintain cost of quality and nonconformance system
• Lead third-party audits such as GMP, ISO 9001:2015
• Maintain Customer/Supplier Relationship
• Ensure Safety checks are being performed monthly and logged into OSHA GDS system
• Lead and direct Kaizen Projects
2017 – 2022
2017 – 2018
MBA Business
Administration/Specialization in
Human Resource Management
American Intercontinental University
2013-2017
BA Business Administration/
Specialization in Human
Resource Management
American Intercontinental University
Skills
• Leadership
• ISO 9001:2015
• Green Belt Six Sigma (2017)
• Black Belt Six Sigma (In Progress)
• HACCP (2023)
• OSHA30 (In Progress)
• Organization
• Teamwork
• Problem Solving
• Customer Relationship Management
• Project Management
• Customer Service
• Lead Internal/External Audits
• Effective Communication
Lead Quality Control Technician - Charbroil
• Review equipment calibration, validation, and maintenance records to ensure they are performed correctly and on time.
• Assist with the identification and development of required procedures and processes related to the Quality Management System.
• Ensure regulatory compliance with federal, state, local and company- specific regulations related to the quality of the product and to the proper performance of day-to-day activities were up to date.
• Oversee detailed inspections of components and completed assemblies at various phases of production and throughout the manufacturing processes.
• Perform quality testing.
• Prepare and maintain Quality records for review of completeness and accuracy to meet both internal and external expectations. Document nonconforming material; clearly and accurately.
• Assist with the actual labor and manufacturing of projects as time permits/as needed.
• Communicate cross functionally on projects effectively.
• Participate in team meetings as required (safety, problem solving, etc.).
• Participate in process improvement teams and/or completes relative documentation when required.
• Assist in the continuous growth of the Quality Department.
• Worked with Research and Development creating specialty product grills and products.
2016 – 2017
Laboratory Technician-Crown Technologies
• My responsibilities as a lab technician were to test and create mathematical formulas for thermoplastic preformed materials.
• Create written document procedures for required testing within the facility 2005 - 2016
Quality Assurance Technician- Berry Plastics/Berry Global
• Assist the Shift Coordinators and Operators ensuring quality caps are being produced
• Making important quality decisions for 20 production lines.
• Check the infinity (SPC) database to ensure material data and proper quality checks are being performed and entered into the database a timely manner.
• Isolating non-conformance products, investigating root causes, corrective action plans and filling out reports.
• Program CMM (coordinate measuring machine) to verify measurements and dimensions of product was acceptable and within the company's specification limits.
• Inspection and accepting raw materials for before production use.
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