Restaurant professional
Resume:
*********@*****.***
B-*** Coopland Crescent Kelowna PC
V1Y2V1
C O N T A C T P R O F I L E
S K I L L S
E D U C A T I O N
W O R K E X P E R I E N C E
Team Builder
Business Analysis
Leadership
Time Management
Serving it Right
Food Safe level 1
Supervisor
SSP Canada
Ensure the efficient daily operations of the restaurants while meeting standards for quality, customer service, operational efficiency, and profitability. Ensure that all areas of the restaurants operate efficiently, including the kitchen, service, and cleanliness.
Monitor the performance of all staff and ensure that company standards are met.
Conduct daily inspections to verify product quality, hygiene, and the overall appearance of the restaurant.
Coordinate work schedules, ensuring adequate staff coverage for all shifts. Supervise the hiring, training, and development of the team, focusing on operational skills and customer service.
Evaluate employee performance, providing continuous feedback and opportunities for improvement.
Results Driven
Motivate team leader
Manage daily financial operations, including sales tracking, cash handling, and expense control.
Jan 2023-Jan 2025
With over 15 years of experience and proven track of experience in restaurant industry in Mexico and Canada, I excel in delivering excellent financial results, creating memorable costumer experience, and fostering a positive work environment. Known for my passion as a trainer and my ability to resolve operational conflicts effectively, I am a reliable team player with strong administration and organizational skills.
L A N G U A G E S
English
Spanish
S E B A S T I A N G O T T H E L F
F O O D & B E V E R A G E S
Manager
Frankie s Itallian Kitchen
Oversee daily restaurant operations
Address guests and complaints promptly
Inventory Control: Maintain and manage inventory levels, track usage, and order supplies as needed to balance quality with cost-effectiveness.
Monitor and analyze daily sales, labor costs, and expenses to improve profit margins and ensure financial targets are met.
Hire, train, and develop team members, fostering a positive work culture that emphasizes productivity and guest satisfaction. Create and adjust staff schedules to align with peak hours, ensuring optimal labor efficiency and minimizing overtime.
Conduct regular performance reviews and provide constructive feedback, setting clear goals to encourage staff growth and accountability.
Mentoring and Communication
Aug 2022-Dec 2022
W O R K E X P E R I E N C E
Trattoria Burnaby
Feb 2022-Aug 2022
S E B A S T I A N G O T T H E L F
F O O D & B E V E R A G E S
Hands on Service . Adress guests
Team builder, fostering positive environment for all employees. Emphasized values-driven, customer-focused service. Recruited, trained, and motivated personnel.
Monitored sales and controlled cost of goods
Designed and implemented training programs.
Conducted every day shift huddles.
Followed checklists to follow brand standars
Follow on social media comments
Server-Supervisor
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