EVANS EDENGU
** ******* ******, ********** ***** State
Tel. +234**********
DOB: 8th June 1996
Gender: Male
Email: ************@*****.***
PROFILE SUMMARY:
Friendly and enthusiastic individual with years of experience in customer satisfaction and caregiving. Able to learn new tasks quickly and proficient in growing key. I am self-motivated, dedicated and passionate about striving for excellence and high performance at all times and in all positions.
SKILLS:
Caregiving.
Customer and personal service
Listening and communication
Readiness to learn new expertise
Ability to adjust to new and challenging situation quickly
Understanding and empathetic skills
IT Skills (Microsoft Applications - word, Excel and PowerPoint).
EXPERIENCE:
Health Care Assistance January 2020 - April 2023
Folabi Medical Centre
Supporting doctors and nurses in patient care
Show effective listening skills in understanding residents, who have difficulty communicating verbally, to provide effective support as per their care plans.
Providing house support to patients including assisting them in bathing, dressing and completing their hygiene chores under nurse supervision.
Positioned and turned bedbound patients to prevent bedsores.
Serving of meals and cleaning afterwards
Perform house keeping tasks, such as changing bed linens and dusting.
Folabi Medical Centre : December 2019 - December 2020
Customer Relationship Executive
Optimizes patients satisfaction, consultant time and treatment room utilization by scheduling appointments.
Keep patient appointments by notifying doctors of patients arrival; reviewing service delivery compared to schedule.
Comfort patients by anticipating anxieties, answering patients questions.
Ensure availability of treatment information by filing and retrieving patients records.
HOBBIES:
Reading
Football
Traveling
Meeting new people
TRAINING:
Internal Inhouse Hospital Training
Modules Covered:
Health and Safety
Infection Control
Safeguarding of Vulnerable Adults
EDUCATION:
2014-2018: Delta State University, Abraka. Delta State Nigeria
Bachelors of Science, Banking and Finance
IELTS ACADEMIC:
April 2023:
Listening 6.0
Reading 7.0
Writing 6.0
Speaking 7.0
Overall band score 6.5