Customer Service Business Development
Resume:
Mr. Shannon Darville
Licensed insurance professional specializing in property, motor, marine & commercial insurance sales with 15 years of experience working within the insurance & financial sector. Customer service-oriented and motivated by meeting all clients' needs. Contact Information
*******.********@*****.***
Address
#48 Sapphire Ridge Road, Nassau,
Bahamas
Phone
Experience
Assistant Underwriter
Royal Star Assurance
Business Development & Commercial Lines Officer
Shield Insurance Agents & Brokers Ltd.
Account Executive
BAF General Insurance Agents & Brokers Ltd.
Deposit Administration Representative
Fidelity Bank Bahamas Ltd.
Customer Service Representative
NUA Insurance Brokers & Agents Ltd.
Education
High School Diploma
St. Augustine's College
Skills Languages
English
Fluent
Certifications & Courses Licensed Sales Agent, Insurance Commission of The Bahamas (2019) Certified Business Professional, International Business Training Association (2019) Fundamentals of Finance, Chartered Institute of Securities & Investments (2018) CII Level 3 Certificate in Insurance, Chartered Insurance Institute (2014) Social Media
Nassau, Bahamas
Jan 2021 - Present
Approving applications that meet guideline specifications and advising possible amendments.
•
• Evaluating risk and exposure based on monthly reports from various territories. Handling customer service care with agents and other insurance staff to effectively expand coverage for potential customers.
•
• Overseeing risks being written for the company in various Caribbean territories.
• Processing documents and policy wordings for Commercial policies.
• Training agencies on various insurance products we provide. Nassau, Bahamas
Jan 2020 - Jan 2021
Underwrite personal lines and commercial lines of business in accordance with Insurers set authority limits
•
• Solicit new business and promotion of Agency.
• Renewal meetings and visits with commercial customers and prospective customers.
• Processing and handling large accounts & external Producers Prepare written and verbal quotations for personal lines and commercial lines of business
•
• Perform Motor Insurance inspections as needed
• Claims support in the absence of the claims officer. Nassau, Bahamas
Sep 2018 - Jan 2020
• Supervision of new business development
Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, property or specialized policies such as marine and medical malpractice.
•
Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
•
• Calculate premiums and establish payment methods.
• Perform administrative tasks, such as maintaining records and
• Handling policy renewals.
Develop marketing strategies to compete with other individuals or companies who sell insurance.
•
Nassau, Bahamas
Feb 2017 - Sep 2018
• Assist customers by providing information and resolving their complaints.
• Supervise others and provide on-the-job training.
• Solicit sales of new or additional services or products. Market bank products to individuals and firms, promoting bank services that may meet customers' needs.
•
• Administration of Fixed Deposits for Preferred Clients
• Client Relationship Management
• Preparation of Management Reports
• Personal Financial Planning
Nassau, Bahamas
Nov 2010 - Dec 2016
Strong knowledge of insurance products, including auto, home, and business combined with a solid understanding of policy coverage and terms.
•
Calculated premiums based upon agreed underwriting authority for various classes of business.
•
• Social Media Administrator
• Event Coordinator (Car Shows, Bank Events, Seminars)
• Claims Support during high peak periods
Nassau, Bahamas
- 2005
• Awards in Chemistry & Ecology
• Six Bahamas Junior Certificates
• Eight Bahamas General Certificates of Secondary Education Public Speaking Sales Insurance Underwriting
Social Media Administration Microsoft Office Suite Customer Service Linkedin: /shannon-darville
Instagram: @mr.insurance242
Contact this candidate