Systems Administrator Network Infrastructure

JAMES WENZL

*****.*****@*******.***

Longmont, CO 80503

With a robust background spanning over 15 years, as an Information Technology professional I have made significant business contributions and adeptly managed technology infrastructure operations. Demonstrating strong leadership abilities alongside practical system and networking experience, I excel in strategic planning, effectively handling workloads, prioritizing organizational needs, and setting and achieving realistic schedules and financial targets. ACCOMPLISHMENTS:

• Migrated on premise systems to cloud based platforms including Google Workspace and SAP B1, ensuring increased availability, reliability, flexibility and security.

• Redesign of core IT processes utilizing the CoBIT methodology and NIST SCAP representing a significant enhancement in aligning IT operations with business objectives and security standards.

• Implementing an enterprise-wide, multi-tier security infrastructure safeguarding corporate information by deploying layered firewalls and comprehensive endpoint protection for desktops, servers, and email systems to enhance defense against cyber threats. Areas of Expertise

• Systems Engineering: extensive experience in designing, planning, and maintaining network and security infrastructure. Set up, install and configure internal servers and systems to reduce management complexity.

• Technical Troubleshooting: Skilled in problem identification and resolution for system and network hardware, software and applications. Quickly analyze incidents and implement innovative solutions to minimize down time.

• Work Flow and Process Orientation: the ability to prioritize tasks in order to carry out plans and meet objectives. Competent in planning and executing assignments to meet requisite schedules and deadlines. Adept in providing support and project milestones to team members and clients.

• Communication: the ability to articulate technical information clearly across various platforms, ensuring that concepts and progress are understood by all stakeholders, from associates to executive management. Building strong relationships through collaboration and addressing end- user needs and providing effective solutions.

Technical Profile

• Windows Active Directory environment; including Windows Server 2016/2019, DNS, DHCP, LDAP, WSUS and PowerShell.

• Systems; including Windows 10/11, Mac OS X, Kali Linux, Proxmox and Hyper-V virtual environments.

• Networking; including Juniper firewalls, Cisco switches, Synology NAS and Ubiquiti wireless.

• Cloud SaaS environment; Google Workspace, Office 365, SAP B1, LastPass.

• Physical Security; intrusion control (Vista), video surveillance (Vivotek) and access control systems (eMerge).

CAREER SUMMARY:

Renaissance Solutions, Director Information Technology Boulder CO – 09/2016 – 02/2024

• Managed IT vendor relationships, fostering enhanced technological integration across the organization. Negotiated SaaS contracts with cost savings of $1.2 million dollars.

• Transitioned organizational systems to Google Workspace, enabling improved team collaboration.

• Upgraded financial systems to a cloud-based SaaS SAP B1 platform, modernizing and streamlining accounting processes.

• Oversaw IT operations within retail and manufacturing sectors, maintaining operational continuity. Developed IT infrastructure for five retail locations.

• Established a comprehensive Help Desk system, significantly improving IT support and user satisfaction levels. Improved communications and response time by 65%.

• Implemented a Change Management process, ensuring thorough documentation of IT infrastructure changes.

Quark Pharmaceuticals, Director Information Technology Boulder CO – 04/2008 – 05/2016

• Successfully overhauled Active Directory Infrastructure, merging multiple domains into a unified system for increased security and simplicity.

• Established a robust disaster recovery and backup strategy, significantly minimizing potential downtime during system failures.

• Launched SOX compliance initiatives using COBIT framework, leading to the adoption of essential policies and successful audit outcomes.

• Streamlined document handling and team collaboration by integrating SharePoint Services in compliance with FDA regulations.

• Advanced IT support efficiency with the introduction of a Help Desk system for comprehensive incident tracking and user engagement.

Sirna Therapeutics, Manager Information Technology Boulder CO – 07/1998 to 04/2008

• Oversaw financial operations, including budget forecasting, expenditure tracking, and management of both operating and capital budgets.

• Established a problem management and asset tracking system featuring automatic escalation to guarantee prompt resolution of employee technology concerns.

• Formulated and enforced IT Strategic/Tactical Plans, along with policies and procedures, to foster compliance with industry best practices (ITIL/COBIT). EDUCATION:

Microsoft Certified System Engineer • Microsoft

Electrical Engineering • University of Massachusetts Associate of Science • University of the State of New York Electronic Warfare Systems Analyst • United States Army • TS/SCI inactive

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