Customer Service Patient Care
Resume:
PROFILE: Highly motivated professional that works in a positive manner individually or within a team environment. Strong work ethic with the ability to adapt to meet deadlines and complete goals. Ability to multitask while maintaining accuracy and attention to detail. Committed to providing the highest level of customer service and patient care. Seeking employment with a company that affords the opportunity for development and growth.
SKILLS:
Retail Management, Safety Management
Customer Service, Administration
Supervision, Training
Inventory Control
Human Resources
Quality Control
Patient Care
EXPERIENCE:
Administrative Assistant, Fresenius Medical Care, Philadelphia, PA www.FMCNA.com 2022 – present
Executive Assistance
Patient Services
Administration
Account Coordinator
Medical Supply Chain
Employee & Medical Records Keeping
Manager Chick-fil-A, Philadelphia, PA www.ChickfilA.com 8/2016 – 6/2021
Customer Service
Managed 70 + employees
Trained employees on all aspects of company and culture
Directed flow of traffic and made necessary adjustments
Managed employee files and franchise documents
Maintaining Inventory and Monitoring Costs
Worked w/ management team to interview, hire and develop employees
Grew sales potential through upselling and catering outreach
Responsible for meeting and exceeding team quotas/goals
Food Service Trainer Bon Appetit: University of Penn, Philadelphia, PA 08/2011 – 12/2015
Food Prep
Dairy and Meat Cutter
Monitored food temperatures per OSHA Standards
Trained new staff members
Care / Life Coach Amity Care, Philadelphia, PA 07/2011 - 2015
Worked with clients with neurological/behavioral diagnosis
Dispensed medications
Cooked meals
EDUCATION:
Olney High School - Diploma 2006
ServSafe Certification 2021-2024
VOLUNTEERING:
Feeding the homeless (weekly) – Parkside United Methodist Church Camden, NJ
Feeding & clothing the homeless (monthly) – The Mathis-Young Organization Philadelphia, PA 2021 - present
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