Inventory Management Customer Service
Resume:
KEVIN
SMITH
*******@*****.***
Thornton, CO 80241
Bold Profile
Dynamic Parts Manager/Buyer with a proven track record at Kubat Equipment & Service and Mark VII equipment, enhancing inventory management and customer satisfaction. Spearheaded a department reorganization, achieving a 98% accuracy in parts cage operations. Skilled in vendor relations and inventory auditing, I excel in fostering supplier partnerships and streamlining purchasing strategies. Committed to continuous improvement and team mentorship, I blend hardworking reliability with strategic logistics planning. PROFESSIONAL SUMMARY
SKILLS
• Invoice processing
• Customer service
• Inventory management
• Ordering parts
• Improving customer satisfaction
• Stock management
• Vendor relations
• Inventory auditing
• Returns processing
• Forklift operation
• Inventory restocking
• Purchasing strategies
• Warehouse operations
• Customer relations
• POS systems operations
• Logistics planning
• Reviewing deliveries
• Hardworking and reliable
Grove Highschool
Grove, OK • 05/1991
High School Diploma
EDUCATION
Kubat Equipment & Service - Parts Manager/Buyer I
Denver, CO • 04/2011 - 01/2025
Mark VII Equipment - Parts Gage/Assembly/line Worker/heavy Shipping
Arvada, CO • 09/1995 - 12/2010
WORK HISTORY
Rearranged parts department to better serve changing trends and keep workspaces organized.
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Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
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Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
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Increased efficiency in the parts department by implementing an improved inventory management system.
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Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
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Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
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Ordered parts for customers, repair shops and carwash department for use in carwash and petrolium equipment.
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Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
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Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
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Met daily production quotas by working effectively within a fast-paced assembly line environment.
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Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
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• I lead a 5 million dollar parts gage with 98% accuracy Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
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Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and
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focus on tasks at hand.
Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
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Followed protocols to enhance protection and maintain safe work environment.
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Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
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Assembled components with minimal supervision, exceeding expected project milestones.
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Helped reduce waste by recycling materials when appropriate and disposing of scrap components responsibly.
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Completed durable assemblies and subassemblies with hand and power tools.
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Increased production efficiency by streamlining assembly processes and implementing time-saving techniques.
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Consistently upheld company values and policies throughout daily operations, fostering an environment of integrity, respect, and accountability within the workplace.
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Acted as a mentor to new hires, sharing knowledge and experience in assembly line work to ensure smooth onboarding processes for all team members.
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Troubleshot assembly line to repair malfunctions and avoid disruptions.
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Assisted in inventory management, ensuring adequate supplies were available for efficient production operations.
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Participated in regular training sessions to stay up-to-date on industry best practices and maintain a high level of expertise in assembly techniques.
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Optimized tool usage on assembly line, reducing wear and tear and extending tool life.
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Enhanced safety on production floor by strictly adhering to all safety protocols and guidelines.
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Coordinated with quality control to ensure all assembled products met strict quality criteria.
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Kept work areas clean, organized, and safe to promote efficiency and team safety.
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• Operated various machines used in production processes.
• Completed daily inspection of machines and equipment.
• Managed inventory of parts and components.
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