Customer Service Store Manager

Camron Pannell **** Hummingbird Lane

Tupelo, Ms *8801

662-***-****

***************@*****.***

EXPERIENCE

McDonald’s, West Main — ASSISTANT STORE MANAGER

June 2018 - April 2024

- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities

- Rotated merchandise and displays to feature new products and promotions

- Walked through store areas to identify and proactively resolve issues negatively impacting operations

- Maintained positive customer relationships by responding quickly to customer service inquiries

- Created and maintained safe and secure work environments for employees

- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures

- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget

- Responded to customer concerns, working with GM to significantly raise customer satisfaction ratings

- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement

- Provided weekly work schedules to employees to accommodate business demands and vacation requests

- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits

PHP Agency — FINANCIAL ADVISOR

April 2024 - Current

- Recently licensed

EDUCATION

Tupelo High School, Tupelo,Ms — HIGH SCHOOL DIPLOMA August 2016 - May 2019

* Graduated a year early!

Itawamba Community College, Tupelo,Ms — BUSINESS

ADMINISTRATION

January 2020 - Current

SKILLS

- Customer Service

- Cash Auditing

- Business Development and

Planning

- Hiring and Training

- Inventory Tracking and

Management

- Scheduling

- Management Training

AWARDS/ Certifications

- ServSafe Certification

- Life Insurance

Licensed

- Taxation License

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LANGUAGES

- English

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