Customer Service Representative

Lashatavion Brooks

Looking for new opportunities!

Houston, TX 77014

*****************@*****.***

+1-559-***-****

Professional Summary

Seeking employment with a company in search of an enthusiastic professional willing to exert every effort in the advancement, success, and growth of the professional team and company. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

HCTRA-Houston, TX

November 2023 to Present

1. Answer inbound calls

2. Return calls

3. Add vehicles onto accounts

4. Remove vehicles from accounts

5. Update account information

6. Take care of any delinquent accounts

7. Answer any question the customer may have

Customer Service Representative

HORNE LLP-Houston, TX

May 2020 to April 2022

• Identify each applicant calling.

• Help applicants identify further information to receive relief.

• Answer inbound calls

• Making outbound calls

• Letting applicants know when there is a recapture of funds on their account. Call Center Customer Service Representative

Discovery Research Group-Houston, TX

June 2019 to May 2020

Call customers; Get customers to complete survey; Get as many surveys completed as I can Production Worker

American National Carbide-Tomball, TX

April 2018 to May 2019

Complete work order on different press machines; turn powder; paint trays that go in furnace Education

High School Diploma

J. Frank Dobie High School - Houston, TX

2013

Skills

• General Labor

• General Laborer

• Construction Laborer

• Assembly Line

• Warehouse Associate

• Factory

• Forklift

• Customer Service (8 years)

• Typing (10+ years)

• Teamwork

• Telecommunications (6 years)

• Oil and gas

• Box truck

• Drywall

• Mold Remediation

• Heavy lifting

• Sales (3 years)

• Retail sales (3 years)

• Customer support (3 years)

• Analysis skills

• Load & unload

• Dispatching

• Customer service

• Telecommunication

• Warehouse experience

• Heavy lifting

• Construction

• Driving

• Hospital experience

• Computer skills

• Security

• Cold calling

• Typing

• Manufacturing

• English

• Sales

• Cash register

• Assembly

• Accounts payable

• Windows

• Cooking

• Retail sales

• Microsoft Excel

• Microsoft Office

• Microsoft Outlook

• Communication skills

• Microsoft Office

• Microsoft Word

• Microsoft Outlook

• Fire alarm

Certifications and Licenses

Driver's License

Additional Information

Microsoft Office

Typing 30 wpm

Customer Service Multiple Phone Line

Communication Cashier

Ability to Work Under Pressure Inventory

Self- Motivation Filing

Team Work Secretary

Contact this candidate