Senior Manager Revenue Cycle
Resume:
KEY SKILLS
Leadership
Mentoring
Project Management
Communication
Data Integrity
Analytics
Multi-Tasking
Agile Scrum
EXPERIENCE
NEXTWORLD LLC
Product Owner - Accounts Receivable & Payables
• Collaborated with Product Managers on market demands and product strategy.
• Worked with the development team to deliver high-value releases.
• Defined features, developed user stories, documented requirements, and set priorities.
• Assisted in managing Agile processes.
• Participated in all development phases.
• Acted as SME and liaison between departments.
• Maintained release timelines and managed backlog.
• Conducted release documentation and training.
JUNE 2022 - FEBRUARY 2025
CONTINUED...
*******@*****.***
Aurora, CO 80018
TANNIS LITTLE
My objective is to join a team where I can maximize my 20+ years of leadership, team development, revenue cycle management, process implementation, data analytics, data integrity experience to add value, support, growth and success to my role.
Professional Profile: High energy professional with years of experience working within office and retail environments. Promoted through several increasingly responsible positions. I am a team player with proven records of accomplishments, strategically developing and improving work performance, customer service, time management, team development and organization. I am always exploring new and innovative solutions through hard work, dedication and continued education.
RAUSCH STRUM LLC:
Account Operation Manager
Formerly Machol & Johannes LLC: Revenue Cycle Manager
• Managed daily Revenue Cycle activities, vendor oversight, consumer refunds, and operational functions (AR billings, denials, audits, appeals, payment posting, reporting).
• Reconstructed teams, developed new positions, and revamped job descriptions to maximize performance.
• Conducted team evaluations and developed training plans.
• Developed and implemented compliance and improvement strategies for audited reports.
• Coordinated departmental work functions, collaborating with internal and external customers to meet/exceed targets.
• Ensured accurate, timely, and compliant processing of consumer accounts to meet productivity benchmarks.
• Organized and participated in staff, client, and management meetings.
• Communicated practice and regulation changes, monitored impacts, and developed revenue improvement strategies.
• Identified training opportunities for staff and leaders.
• Prepared and reviewed payroll.
• Preserved data integrity.
NOVEMBER 2017 - JUNE 2022
KEY TOOLS
PC & Macintosh
Computer Systems
Office 365
Word
Excel
PowerPoint
Outlook
Meditech
Medipac
Document
Management
System
Med Assets
Base Recover
LSS
Lawson
Epic
Confluence
EXPERIENCE
EDUCATION
COLORADO STATE UNIVERSITY
Bachelors in Healthcare
Management & Administration
CENTURA HEALTH:
Cash Control Supervisor – Insurance Center Supervisor
• Monitored staff through monthly reviews and Kronos.
• Held team meetings on policy updates and Press Ganey.
• Troubleshot posting errors and variances.
• Ran volume reports by facility, insurance, and cash codes.
• Monitored queues, suspense accounts, and account aging.
• Created monthly/quarterly suspense accounts and audit reports.
• Prepared month-end cash goal projections.
• Conducted team-building activities.
• Trained new associates and reviewed processes monthly.
• Reduced outstanding suspense accounts within policy time-frames.
• Merged cash processes with CHPG and cross-trained duties.
• Developed and tested Med Lockbox processes, implemented nine lockboxes.
• Improved Med Assets Reconciliation processes and reduced manual posting.
NOVEMBER 2007 - MAY 2015
CENTURA HEALTH:
Cash Operation Manager – Professional/Hospital Claims
• Managed daily Revenue Management Cash Operations, including vendor oversight, patient refunds, financial counseling, registration, price quotes, pre-authorizations, charity process, billings, collections, denials, appeals, payment posting, and reporting.
• Developed and implemented compliance and improvement strategies for audited reports.
• Coordinated departmental work functions, collaborating with internal and external customers to meet/exceed targets.
• Ensured accurate, timely, and compliant processing of patient accounts to meet productivity benchmarks.
• Organized and participated in staff, payor, and management meetings.
• Communicated practice and regulation changes, monitored impacts, and developed revenue improvement strategies.
• Identified training opportunities for staff and leaders. JANUARY 2015 - NOVEMBER 2017
REFERENCES
Available upon request.
Contact this candidate