Marsha Douglas
Georgetown, TX *****
***************@*****.***
Professional Summary
Diligent and detail-oriented medical assistant with 27 years of experience in medical offices, clinics, and security operations. Proficient in medical coding, EMR systems, and laboratory procedures. Skilled in patient care, triage, and phlebotomy. Possess certifications in CPR, BLS, and CCMA. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Security Officer
Securitas-Round Rock, TX
November 2024 to Present
Triage Medical Assistant
Urology Austin-Round Rock-TX
August 2022 to Present
Responsibilities and Duties:
• Escorts patients to the exam room or treatment room as appropriate.
• Records patient data before each physician visit, including but not limited to, vital signs, allergies, and medication list.
• Obtains all necessary patient records as required by the physician.
• Assures appropriate consent has been obtained before treatment or procedures.
• Directs patients from the exam room to the next appropriate station, i.e., treatment room or appointment desk.
• Prepares and stocks exam rooms, orders such supplies as needed, and maintains/controls drug samples.
• Assists physicians/APPs with exams and procedures as requested.
• Performs lab procedures and processing of lab specimens as needed. Files all labs and outside reports accurately and as needed.
• Obtains blood specimens from peripheral sites as needed and by OSHA and universal precautions.
• Maintains all exam room disinfection protocols.
• Perform phlebotomy, including venipuncture and capillary puncture.
• Completes electronic prescriptions or phones in prescriptions and makes other patient calls as required or directed by physicians and/or nurses, Site Managers, or Executive Management Team.
• Practice Standard Precautions, including hand washing and disposal of biohazardous materials.
• Assist with chart audits for future visits and ensure all requested authorizations have been received as well as other medical records, as requested.
• Obtains new patient records and previous test results, x-rays, scans, etc.
• Maintains a clean work environment and restocks the supply area as needed.
• Assist with any other staff/team member as requested or needed by the physicians, nurses, Site Managers, and/or Executive Management Team.
• All other duties as assigned.
Security Guard Officer
Allied Universal-Austin, TX
June 2023 to October 2024
1. SOC : actively monitoring and responding to security alarms, incidents, and events from various client sites through advanced technology systems, coordinating with on-site security personnel, and taking necessary actions like dispatching emergency services, all while prioritizing client safety and maintaining a secure environment, aligning with Securitas' core values of integrity, vigilance, and helpfulness; essentially acting as a central hub for managing security operations remotely . 2. Lobby Gaurd. Checking in visitors, making sure employees and guests are checked in properly. Ensure badges are working properly.
3. Patrolling outside
Education
Associate Degree in Nursing in Nursing
ASU Tempe - Tempe, AZ
June 2009 to August 2012
Skills
• Vital Signs
• Medical Scheduling
• Clerical Experience
• Medical Coding
• EMR Systems
• Order Entry
• Laboratory Management
• Security
• Quality Assurance
• Medical Office Experience
• Medical Imaging
• Caregiving
• Venipuncture
• Laboratory Procedures
• Phlebotomy
• Banking
• Infection Control Training
• Law enforcement
• Experience Administering Injections
• Patient Care
• Insurance Verification
• Epic
• Medication administration
• Anatomy Knowledge
• ICD-10
• Laboratory Experience
• Cash handling
• Microsoft Office
• Transcription
• Computer skills
• Medical Terminology
• Microsoft Word
• Intake Experience
• Computer Operation
• Customer service
• Triage
• Medical Records
• Hospital Experience
Certifications and Licenses
CCMA Certification
CPR Certification
Driver's License
CDL A
BLS Certification
Armed Security License
Guard Card
Certified Medical Assistant
PERC Card
CDL B