Wells Fargo Senior Underwriter

Karen Tallman

707-***-**** Hm

707-***-**** Cell

PROFESSIONAL EXPERIENCE

WELLS FARGO HOME MORTGAGE PCO UW $4M AUTH 11/2014-08/2023

PORTFOLIO CREDIT OFFICE (PCO) EXCEPTION UNDERWRITER 5, Concord, CA

Review loan applications submitted from production and generate an exception credit decision in alignment with published guidelines and internal credit overlays per bank policy.

Assess overall risk of the credit and borrower profile in adherence to credit policy and portfolio objectives.

Performs Second Level Reviews of production files submitted with a decline recommendation to see if the submission can warrant an exception, counter offer or concur with decline recommendation.

Mentors or review analysis of less experienced underwriters and may provide credit policy direction to underwriting managers in production

Provide potential credit structure solutions to Loan Originators and clients

Work closely with sales and credit partners on exception loan decisions

WELLS FARGO HOME MORTGAGE ACO UW $3M AUTH 11/2012-11/2014 CONSUMER LOAN UNDERWRITER 5, Walnut Creek, CA

Analyzes most complex financial and credit information for high dollar customer loans according to business unit standards

Underwrites high dollar loans with higher aggregate credit exposure and may manage a more complex portfolio

Underwriting exception work streams that cannot be decisioned through the decision tool

Compiles, analyzes, and documents loan data and credit risk, borrower and property information

Determines decisions/exceptions beyond the decisioning authority levels of less experienced underwriters

May negotiate loan provisions

Mentors or review analysis of less experienced underwriters and may provide credit policy direction to underwriting managers in the field

WELLS FARGO BANK/WEALTH MANAGEMENT UW $3M AUTH 10/2010-11/2012

PRIVATE/BUS LOAN UNDERWRITER 3, Pleasant Hill, CA

Evaluate complex credit requests for high net worth clients

Determining re-occurring cash flow by evaluating business and personal financial information

Understanding the clients credit needs and financial objectives

Provide credit solutions that align to borrower objectives in a manner that satisfies corporate goals/objectives, credit policy and regulatory compliance expectations.

Work as a liaison to senior market leaders within Wealth, Brokerage and Retirement Services.

Use of exceptional credit skills, possessing superior communications skills along with strong negotiation skills. A proven team player with the ability to work effectively in a high transaction and telephone call environment, capable of acting independently utilizing superior interpersonal skills

COUNTRYWIDE HOME LOANS $4M AUTH 06/2005 – 10/2010

REGIONAL VICE PRESIDENT, OPERATIONS, Concord, CA

REGIONAL OPERATIONS CENTER, UNIT MANAGER, Sacramento, CA

OPERATIONS MANAGER MEGA BRANCH, Danville, CA

Works with Sales Staff and Borrowers to facilitate rate negotiations

Coordinates Close of Escrow and final conditions with Realtors and Brokers to successfully meet the borrower’s and business partner’s needs

Manage workflow to enhance productivity and ensure compliance standards

Oversees the management of all processing, underwriting, closing and post closing activities

In charge of all customer service and dispute/complaint resolutions. Making sure end result is to the customer’s complete satisfaction

Monitors incoming volume, while load balancing pipeline production assignment

Assures compliance with all Standard Operating Procedures, Fair Lending practices and all Federal and State regulations

Manages a variety of customer relationship issues and ensures timely resolutions to achieve and maintain customer satisfaction

Successfully provided continuous process improvement efforts to increase the staff productivity levels

Maintains professional relationships with all internal and external partners and promotes a positive working environment

FIRST FEDERAL SAVINGS AND LOAN - LOAN COMM AUTH 09/1997-06/2005

ASSOCIATION OF SAN RAFAEL

ASST. VICE PRESIDENT, LOAN OPERATIONS, San Rafael, CA

Manages all phases of loan operations and loan servicing for a specialty portfolio lender Working closely with Borrowers, Real Estate Listing and Selling Agents

First contact with borrowers, Realtors and Brokers to help identify the best product for the client’s needs

Supervision of loan department staff to ensure an accurate and orderly workflow

Responsible for the timely preparation of loan origination’s, file development, the drawing of loan documents and fundings, paying close attention to proper disclosures staying within compliance

Auditing and quality control for all funded, declined and withdrawn applications as it relates to compliance

Continuous training of the staff to ensure thorough job knowledge and regulatory compliance

Manages Loan servicing and handles all delinquencies and foreclosures

Monitors and resolves delinquent property taxes, expired flood/hazard insurance and all credit reporting disputes

Underwriting Commercial, Multi Family and SFR Conventional Loans

IMAGES FINE ART 1993-1997

DIRECTOR OF SALES, Yountville, Ca.

Responsible for hiring, training and managing sales staff

High end artwork sales, marketing, gallery design, window displays and advertising

Telephone sales, customer service, client development and follow up

Merchandising, inventory purchase, inspection and monitoring

Artist show preparation, invitation design and coordination of events

Show marketing and community advertisement

VINTAGE INN 1992-1993

FRONT OFFICE MANAGER, Yountville, Ca.

Managed five departments within the hotel: Front Desk, Reservations, Bellman, Concierge, Limousine and co-managed Night Auditor.

Developed new job descriptions, handled employee relations, hiring, training, reviews and termination’s.

SILVERADO COUNTRY CLUB 1988-1992

ASST. FRONT OFFICE MANAGER, Napa, Ca.

Managed Front Desk, assisted Front Office Manager and was Manager on Duty

Specialized in the training and supervision of the cashier’s department

Audited cashier’s banks, balanced end of day reports and cashier’s work

Co-managed P.B.X. telephone department for all incoming resort calls

Handled guest disputes and the hiring and training of all new cashiers

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