Technical Project Operations Management

Raquel Buffham

Phone: 719-***-**** Email: *************@*******.*** LinkedIn: raquel-buffham-4948a7a Professional Summary

Skilled and results-driven professional with extensive experience in Operations Management, Sales, Customer Relationship Management (CRM), Team Building, Workforce Management, HR, Compliance, and Data and Systems Analysis. Proven ability in project and program management, technical leadership, and cross-functional team collaboration. Strong background in managing operations, negotiating contracts, and overseeing complex technical projects. Seeking to leverage leadership and operational expertise to drive organizational success. Core Skills

● Operations Management

● Project Management

● Team Leadership & Development

● HR & Compliance

● Contract & Lease Negotiation

● Inventory Management

● Data & Systems Analysis

● Technical Project Leadership

● Google Suite & Microsoft Office Suite

● Fleet Management

Professional Experience

Director of Operations

Montana Internet Helena, MT May 2019 – Nov 2022

● Directed day-to-day operations across all departments, overseeing multiple projects and teams.

● Communicated weekly department updates to the CEO, COO, and other senior executives.

● Led network build-out planning and executed construction projects.

● Negotiated leases and contracts with government agencies (BLM, USFS), state law enforcement, and private landowners.

Technical Project Manager /Montana Internet Helena, MT Mar 2019 – Nov 2022

● Planned, organized, and managed technical projects from inception to completion.

● Coordinated resources, monitored progress, mitigated risks, and ensured project specifications were met on time and within budget.

● Collaborated with stakeholders to ensure effective communication and issue resolution during project lifecycles.

Inventory Specialist Montana Internet Helena, MT Nov 2017 – Mar 2019

● Managed stock levels by receiving, storing, and distributing products.

● Maintained accurate inventory records and ensured alignment with system data.

● Identified discrepancies and took corrective actions to ensure inventory accuracy and minimize losses.

Executive Assistant State of Montana Helena, MT Nov 2016 – Apr 2017

● Provided high-level administrative support to the Mussel Response Team, managing calendars, communication, and travel arrangements.

● Streamlined workflows and facilitated operational efficiency within a team of 12-15 state executives.

Education

Associates in Business Ashford University 2010 – 2012

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