Quality Inspector Control

Armstrong K. Frenel

Clinton, MD • 301-***-**** • *********.******@*****.***

Skills

Software: Advance skillset in Microsoft Office Suite 2010 (Access, Excel, PowerPoint, Word); Experience with Windows 95, XP, Vista and 7; Basic HTML, Wiki, and Blogs; Basic understanding of Databases and SQL, iReady, PARCC Testing- TestNav

Hardware: Cisco IT Essentials (PC software and hardware); HP desktops & laptops; Dell desktops & laptops; Lenovo ThinkPad laptops; HP printers; Google Chromebooks, General computer builds and repairs; Hardware installations, power supplies, RAM, motherboards; BlackBerry configuration; iPhone troubleshooting, restore and back up

Networking: Networking experience (running cables, troubleshooting LAN/WAN connections, activating switch ports, basic router configuration, switches, Wi-Fi routers) Certification(s): SECURITY+, CompTIA, TBA

J-STD-001 Certified

IPC-610 Certified

Experience

Quality Inspector at AOI/IC-5

Zentech Manufacturing, Baltimore, MD November 2020 – Present

• Conducted thorough inspections of products and materials at AOI/IC-5, ensuring compliance with quality standards and specifications.

• Utilized various inspection tools and equipment, such as calipers, gauges, and micrometers, to perform accurate measurements and evaluations.

• Performed visual inspections of components, assemblies, and finished products to identify any defects, discrepancies, or non-conformities.

• Documented inspection results, recorded measurements, and maintained detailed records of inspected items for quality control purposes.

• Collaborated with production teams and engineers to address quality issues, resolve non-conformities, and implement corrective actions.

• Participated in quality improvement initiatives, providing feedback and suggestions for process enhancements and efficiency.

• Conducted regular audits of production processes, ensuring adherence to quality standards and identifying areas for improvement.

• Assisted in the development and implementation of inspection procedures, checklists, and quality assurance protocols.

• Provided training and guidance to new employees on quality inspection techniques, standards, and procedures.

• Maintained a clean and organized work area, ensuring proper handling and storage of inspected products and equipment.

Technology Instructor/Infrastructure

The Children’s Guild PCS, Washington, DC September 2015 – November 2020

Prepare technology and network for school wide testing

Start, stop and resume testing for the school

Distribute, assign and maintain inventory for technology of the school (smartboard supplies, desktop computers, laptops, chromebooks, scanners, printers, document-cams etc.)

Provide technical support to staff and students within the school

Repair and troubleshoot devices with errors.

Plan lessons around technology and the use of technology in the world today

Execute lessons for students in grades K-8

Assist students with instructional deficits

Support students in crisis situations; both physically and emotionally

Report crises to administrative staff

Monitor student behavior data and analyze patterns and triggers Desktop Support Technician

George Washington University Hospital, Washington, DC (Temp Contract) October 2020 – October 2020

Assist staff with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software.

Work with vendor support contacts to resolve technical problems with desktop computing equipment and software.

Imaging and re-imaging computers/Hardware and software installation and configuration

Install Windows 10 OS to 2000 end point computers. Joining/Unjoining a domain, running scripts, adding/troubleshooting printer configuration. Desktop Network Configuration and verification, running and reading IPCONFIG/ALL, configuring network interface.

Installing drivers and applications

Knowledge of Active Directory Group Policy, registry keys and Internet Explorer settings. Information Security Risk Analyst

Freddie Mac, McLean, VA July 2014 – July

2015

Performed security risk assessments on third-party vendors and technology used by Freddie Mac using research of publicly available security databases and Boolean searches of major search engines

Produced security risk assessment reports for management and business stakeholders to assist in making educated risk decisions for Freddie Mac

Participated in peer review sessions to discuss and review security risk assessments prepared by SRA Team members

Developed and administer data security policies and safeguard information

Evaluate existing data security procedures and identify new areas of risk

Administer and train others on IT security policies and rules IT Support/Manager

Excel Tutorial Learning Center, Capitol Heights, MD June 2013 – Current (as needed)

Managed the installation of the center’s computers in the computer labs and throughout the facility

Re-imaged computer hard drives using vendor provided recovery disks or Microsoft Operating System disks, as required

Installed/Troubleshot devices on standard desktops, laptops and slim-line computer systems including video cards, sound cards, power supplies, Random Access Memory (RAM), Network Interface Cards, Central Processing Units, and motherboards

Operated as program facilitator in the director’s absence and managed a center of more than sixty children Team Leader

Target Corporation, Brandywine, MD November 2011 – February 2015

Greet customers, ring up purchases, handle returns and refunds, and answer questions about products, services, and merchandise

Provided monthly group training on store and system operations of new hire employees

Prepared the retail displays of electronic inventory weekly to market new sales and promotions Education

Information Technology Training Graduated-2014

Year Up / Northern Virginia Community College, Arlington, VA Earned 18 college credits in Information Technology and English in partnership with Northern Virginia Community College; mastered coursework in computer networking, computer troubleshooting and repair, business writing, professional skills, personal finance, customer service, and critical thinking; completed Cisco IT Essentials course material via Year Up, a Cisco Networking Academy High School Diploma Graduated-2009

Surrattsville High School (PGCPS), Clinton, MD

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