Data Entry - Cash posting - Accts Rec.- Accts Payable

Meghan Beaton

Greencastle, PA *****

571-***-**** *********@*****.***

PROFESSIONAL SUMMARY

Over 25 years of Data entry, Cash applications, Billing and experience in customer service. Excellent reputation with resolving problems, improving customer satisfaction, and driving overall improvements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Personable and organized individual with excellent communication skills and positive, upbeat attitude. Possesses strong understanding of client relations and administrative tasks. Committed to delivering exceptional service and facilitating smooth client interactions to enhance overall satisfaction. SKILLS

• Data Entry • Invoicing/Billing Processing

• Cash Applications/Cash Posting • CMS/Prime/AvidXchange/Banner/Sage/Yardi

• Microsoft Office (Excel, Word, Outlook) • Flexible and Adaptable

• Exceptional communication • Upbeat and Positive Personality WORK HISTORY

CLIENT COORDINATOR 07/2023 to 01/2025

MCMC LLC - Remote - Greencastle - Home Office - Maryland

• Provide independent medical reviews for company clients

• Interpret client data and submit findings into company database OFFICE COORDINATOR 07/2022 to 03/2023

Luberski, Inc. dba Hidden Villa Ranch dba NestFresh - Chambersburg, PA

• Maintained Plant Manager's Schedule

Ordered facility supplies for the production line, custodial services, and the office providing feedback to the corporate office

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• Processed incoming orders via Sage ensuring accurate inventory levels

• Coordinated daily with Production Supervisors and Leads on establishing priorities to meet scheduled deadlines Communicated verbally and in writing with customers regarding their order status, established ordering policy and managing expectations

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B2B CUSTOMER CARE REP, TEMPORARY ASSIGNMENT 03/2022 to 05/2022 Oxo Intl Ltd. /Peopleshare - Chambersburg, PA

• Edited and updated Account Profile Cards detailing instructions for processing specific accounts Functioned as backup for permanent team members in processing orders: checking availability, establishing shipping dates, communicating back orders and scheduling

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ACCOUNTS PAYABLE SPECIALIST 04/2021 to 02/2022

Anchor Health Properties - Charlottesville, VA.

Collaborate with Accounts Payable Team members in ensuring that all AP activity for 200+ medical office buildings, their designated Property Managers and Asset Managers is handled efficiently and accurately

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Serve as ‘AP Liaison' between Anchor Health Properties and its AP clearing house, ‘AvidXchange' and its Property Portfolio clearing house, ‘Yardi Voyager' in creating, maintaining, and processing of payments (invoices, credit cards, expenses, refunds)

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Conduct research required to resolve any AP questions, inconsistencies and/or errors Responsible for communicating in clear, concise, and timely manner both verbally and in writing

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• Present weekly status presentations at department and company meetings ACCOUNTS PAYABLE/ACCOUNTS RECEIVABLE COORDINATOR 10/2019 to 04/2021 FASMA - Charlottesville, VA.

Responsible for coordination of all Accounts Payable activity; Accounts Receivable activity for Richey Lab customers; and serving as ‘AP Point of Contact'

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Create, maintain and process payments (invoices, credit cards, expenses, refunds) for sixty (60) physician practices including one hundred (100) individual physicians through Acumatica, accounting program

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Coordinate with Richey Lab (onsite orthotics shop) to develop and maintain purchasing records for product sold to physician customers (approximately 4000 pieces per month): initiate billing statements; post associated payments and track balances

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Respond to all incoming physician practice queries via email and/or telephone requiring interface with management, regional supervisors and office managers (Approximately 250 /wk)

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• Track and process physician professional development expenses providing monthly updates to each physician

• Maintain vendor information integrity

Process daily mail ensuring mail is either forwarded to applicable departments or scanned and electronically forwarded as needed

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Participated in migration of Quick Books to Acumatica including development and realignment of established work processes

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• Train support personnel in assisting with responsibilities outlined above Supported month-end closing procedures by reconciling accounts receivable ledgers and preparing aging reports for management review.

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BILLING TECHNICIAN 05/2008 to 06/2019

City Of Griffin Utilities - Griffin, GA

Maintained updated Customer Profiles for 26,000 customers, using dedicated software program (Banner/Cogsdale) in accordance with established policies and standards

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Executed 18 billing cycles per month for residential, city, and county services (electric, water, sewer, garbage, storm water, yard waste, and customer service fee)

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• Reconciled lockbox payments against customer accounts Performed audit reports and provided results to Finance Department to outline customer payments and outstanding balances

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Developed and updated spreadsheets to track billing department performance Responsible for coordination and submission of residential contracts for organizations in community

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Completed billing cycles for Commercial/Industrial accounts Created 200 Invoices to bill customers for Solid Waste Department

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• Communicated with Third Party payers to ensure bills were received and paid in timely manner

• Trained new employees in practices of Billing Department Provided Customer Service to all walk-in customers on daily basis and ensured that their concerns were addressed by appropriate department

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• Provided back up for Call Center associates

• Answered customer phone calls, assessed their needs/concerns, and ensured resolution CASH OPERATIONS SPECIALIST 05/2002 to 05/2008

IKON Office Solutions - Macon, GA.

• Responsible for coordination of all payments for approximately 75 large corporate accounts

• Maintained assigned corporate accounts, using Banner billing program, to ensure accuracy and timely billing Collaborated with multiple business sources (IKON Regional Collectors, Banking Institutions) to reconcile payment transactions and applied any outstanding balances to appropriate invoices

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• Performed reconciliations and reviewed results with direct supervisor

• Partnered with collection agents to review accounts and resolve outstanding balances

• Trained new employees in billing practices followed by Ikon Office Solutions EDUCATION

Gordon State College - Barnesville, GA. Associate of Arts Early Childhood Education, 05/1995

REFERENCES

• Brian Haynes, GIS Coordinator COG, 678-***-****

• Michael Meade, IKON Office Solutions, 860-***-****

• Penny Barnwell, Assistant Store Manager, Kmart (Retired), 770-***-****

• Anne Marie Lombardo, Adjunct Faculty Gordon State College (Retired), 770-***-****

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