Los Angeles Field Service

STEVEN C. JACKSON

**** ****** *** #****

Northridge California 90745

Home 310-***-****

Email: ************@*****.***

OBJECTIVE: Seeking a position where my skills will be of mutual benefit

EDUCATION: Associate of Applied Science Degree in Electronic Engineering Technology

Train On:

Soldering iron, and various pieces of test equipment which include the

VOM/DMM power supply oscilloscope, and other types of equipment

Experience On:

Testing and analyzing power supplies and circuits

Problem solving techniques

CERTIFICATE: A+ Certified. Computing Technology Industry Association (Comptia)

Certified as a professional service technician who has satisfied the A+ certification

Program test.

9/2016- 1/2025 MRE Technology / Smith Detection. Los Angeles, CA

X-Ray / Trace Field Engineer.

Responsibilities: Maintain Secret Level Security Clearance for Airports, correctional facilities, courthouses, cruise ships and other locations. Troubleshooting, installs and repair Explosive Detection Systems and Trace X-Ray equipment at customer sites. Maintain field service logs and filing system to properly initiate, organize and maintain all field service and job files until work is completed. When not on travel, conducted follow up calls with the customer to ensure satisfaction of work.

10/2005- 7/2016 Wincor-Nixdorf / Diebold Los Angeles, CA

ATM Field Engineer II

Responsibilities: providing excellent on-site service for German engineered ATM

Banking products emphasis on HW & SW problem diagnosis, component level repair,

Application reload, preventive maintenance, documentation and planning, maintaining

Spare parts level and company car. Additional responsibilities include cash handling,

New product installation and branch personal training.

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5/2003 – 6/2005 Konica Minolta. Torrance, CA

Digital Copier Technician

Responsibilities: Understanding of theory operation. Analytical

Approach to resolve machine repair problems.

Excellent skills in troubleshooting, repair, installation planning

And corrective maintenance

8/98 - 4/2003 OCE' USA Technology. Los Angeles, CA

Digital Copier Technician II

Responsibilities: Understanding of theory operation. Analytical approach to resolve

Machine repair problems. Understanding of schematic diagrams/ flow charts

Strong customer service skills, ability to solve complex mechanical system problem.

1/99 - 5/2001 University California Los Angeles (UCLA). Los Angeles, CA

Reprographics Service Technician

Responsibilities: Reviewed all logs for open issues and prepared formal reports to

Customers as necessary. Provided customers with equipment and service tools

Contact this candidate