Administrative Assistant United States
Resume:
SW
STEPHANIE WICKETT
Administrative Assistant
469-***-**** **********@*****.*** linkedin.com/in/stephanie-wickett Melissa, TX 75454 EXPERIENCE
Administrative Assistant
Environmental Logistics
09/2018 - 06/2024 McKinney, Texas
Reduced outstanding receivables by{15%} through proactive collections strategies.
Enhanced communication efficiency across {4} departments, ensuring clear project alignment.
Played a vital role in winning {2} major project bids by orchestrating documents.
Supported project tracking for {3} project managers by providing timely updates.
Maintained data accuracy across {30} construction projects at a time. Accounts Receivables and Collections
Worldwide Nutraceuticals Tropical Oasis
01/2008 - 11/2008 Melissa, TX
Managed payment processing {500} transactions monthly for a family-owned nutritional supplements company.
Resolved discrepancies improving collection rate by {15%} by analyzing accounts and addressing variances promptly.
Improved cash flow by {20%} by collaborating with customers to establish repayment plans for delinquent accounts.
Delivered monthly aging reports covering {140} accounts to senior management.
Collected payments recovering {30%} of overdue amounts by initiating proceedings on past due accounts over three months. Receptionist
Worldwide Nutraceuticals Tropical Oasis
03/2007 - 01/2008 Melissa, TX
Greeted visitors and answered multi-line phone system, screened calls, and referred callers to appropriate personnel as necessary Increased sales volume by {20%} by maintaining thorough product and service knowledge
Processed incoming sales orders within QuickBooks for new and existing customers via email or phone
Updated customer database with detailed notes to review on future calls in order to cement relationships with key clients and maintain revenue streams Followed up with established customers to offer additional products and services
Logistics and Materials Specialist / Aviation
United States Navy
07/2001 - 04/2006 United States Navy
Successfully supervised under pressure and consistently met deadlines and achieved tactful communications with junior personnel Researched validity and on-hand availability of materials maintained within the Federal Supply System
Streamlined procedures for material readiness and improved inventory accuracy for material issued and ordered
Examined stock to verify compliance for specifications and rejected defective material
Maintained inventory and utilization data for material requirements generated by the maintenance customers
Maintained records on status and accountability of material transactions and coordinated with supervisors on all deficiencies
SUMMARY
A strong background in administrative support and
collections is presented, aligning well with the
objective of ensuring precision in invoicing processes. Enthusiasm for contributing to an organized and
efficient office environment is evident, supported by previous success in securing project bids and
enhancing communication across departments. A
commitment to maintaining high standards of
integrity and professionalism will add value to team dynamics and operational workflows.
KEY ACHIEVEMENTS
Project Bids Secured
Secured two major project bids successfully.
Receivables Reduction Strategy
Developed proactive strategy, decreasing
outstanding receivables.
Receivables Reduction Success
Reduced outstanding receivables by 15% using
proactive collections strategies.
Project Support Excellence
Supported 3 project managers by providing
timely updates, increasing tracking efficiency.
Effective Payment Recovery
Collected payments recovering 30% of
overdue amounts swiftly.
LANGUAGES
English
Advanced
SKILLS
Negotiation Skills Accounts Receivables
Collections Communications
Document Control Project Support
QuickBooks
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