Customer Service Pallet Jack

QUAZION ROSE ********@*****.*** 661-***-****

To gain employment so I can obtain stable income while continuing to achieve educational goals and make a significant contribution to the organization.

SKILLS:

●Computer, Internet, Researching, Microsoft

●Customer Service in high volume setting

●Good Communication both Verbal and Written

●Shipping and Receiving

●Knowledge of hand and power tools

●Use electronic scanning system

●Maintained Inventory, warehouse parts and equipment management

EXPERIENCE:

Arrow Appliance/Appliance Installer August 2023 - Present Lancaster, CA

●Maintain records connected to inventory, deliveries, and stock.

●Use dolly or pallet jack to load and unload appliances.

●Install household appliances,such as refrigerators, dishwashers, microwaves, washing machines, dryers and stoves.

●Drive company bobtail truck to deliver household appliances to customer residence.

●Perform visual checks on appliances and record any damages.

Lance Camper/Installer Technician

October 2022 - June 2023

Lancaster, CA

●Ensure that tools and equipment are maintained in good condition, perform visual checks, and report any damages.

●Assist with inventory for parts, and tools.

●Install parts of camper including roof installation, power fans, solar panels,windows, front and back bumper,wired the lights,radio and shade cover

●Installed back up camera/ lights

●Detailed and installed stickers and logos

●Sealed and siliconed all cracks and openings and checked for water resistance

●Installed jacks and self leveling systems

●Assure supplies and monies are not wasted through excessive accumulation.

●Did finally quality inspections and signed off.

Temco Logistics /Master Technician April 2020 - December 2021

Carson, CA

●Install household appliances,such as refrigerators, dishwashers, microwaves, washing machines, dryers and stoves.

●Load and unload trucks with pallet jack.

●Drive company bobtail truck to deliver household appliances to customer residence.

●Provide excellent customer service

●Observe and test operation of appliances and make initial installation adjustments accordingly.

●Traveled to various locations to train staff and set up new locations.

FedEX / Package Handler December 2019 – April 2020

Santa Fe Springs, CA

●Loads, unloads, and moves materials within the work site with pallet jack or forklift.

●Reads work order or follows oral instructions to ascertain packages to be moved.

●Loads and unloads packages onto or from pallets, trays, racks, and shelves.

●Conveys packages to or from trucks to designated area.

●Assist with classifying shipping orders.

Fashion Nova / Picker October 2019 – December 2019

Santa Fe Springs, CA

●Reads production schedule, customer, work, or shipping order to determine items to be moved, or distributed.

●Conveys items from receiving or production areas to storage or to other designated areas. Sorts and places materials or items on racks, shelves, or in bins according to predetermined sequence, such as size, type, style, color, or product code.

●Assembles customer orders from stock and places orders on pallets or shelves, or conveys orders to packing stations or shipping departments.

●Weighs or counts items for distribution to ensure conformance to company standards.

Wilshire WorkSource Center / Intern May 2017 – August 2019

Los Angeles, CA

Participated in the Summer Youth Employment Program

●Provided excellent customer service

●Set-up, organized and maintained files

●Made follow up phone calls including scheduling appointments

●Tracked outcomes for events

Researched job and training information

EDUCATION:

5 Keys Charter Academy Diploma

Additional Training

Peer to Peer Counseling including Conflict Resolution

OSHA Safety

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