Monica Garcia
Experienced Customer Service Representative
San Antonio, TX 78237
******.*******.******@*****.***
Front Desk Receptionist
General front desk duties, greet and sign in visitors, answer multi phone line system, respond to emails,
order and organize office supplies and take and deliver messages to the Medical Team Staff
Customer Service Agent
Handle inbound calls from from businesses regarding Uniforms and cleaning supplies. would check order
statuses, answer billing questions and correct any errors that may arise.
Customer Service Rep
Government contract with Verizon would assist callers with billing, order statuses, technical issues with
their mobile devices.
Customer Service Representative
Assist callers who are looking for assistance with home appliances warranty. Either getting repairs or
replacement products. Answering any other questions they may have about their warranties
High school or equivalent
John F Kennedy High School - San Antonio, TX
Skills
* Call Center
+ Customer Service
* Bilingual
+ CSR
+ Customer Care
+ Customer Support
+ Customer service
+ Time management
+ Microsoft Powerpoint