Customer Service Data Entry

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Medical Billing and Collections Multi-line phone

Medical Office Procedures Clerical skills

Medisoft & Electronic Health Records

CPTICD-9 and ICD-10 Coding

HIPAA/OSHA Guidelines

Data Entry skills

Referrals! Authorizations

Microsoft Ward, Excel, Outlook,

Customer service and phone skills Internet

EOB’s‘HCPCS'CMS 1500 Claim forms Appointment setting and scheduling

Experience:

Front Desk Clerk, Sassy Kids Fort Lauderdale

04/2012-01/2015

Fielding telephone calls. receiving and directing visitors, word processing, filing, and faxing as well as

composed correspondence'reports for project manager's signature.

Customer Service/Cashier, Winn Dixie, Miami Florida

O1L/2010-04/2012

Greeted customers while entering to the premise. Established or identified price of goods using

electronic or other cash register. Received and processed payments by cash, check, credit card, and

automatic debit. Wrapped and placed purchased goods in bags. Provided information to customers and

guests. Resolved customer's service or billing complaints by performing activities such as exchanging

merchandise, refunding money, or adjusting bills

Customer Service Rep., Caribbean Cruise Line

05/2009-10/201

Handled incoming and outgoing calls, communicated with managers. Assisted with the Customer

Service counter and answered customer's concerns and complaints. Provided boarding passes and

passport and assigned cabin to customers.

Education:

05/2018-Present. Florida Career College. Pembroke Pine, Florida

Medical Front Office Billing

References

Available upon request

Contact this candidate