Technical Sales Social Media

RICK YOUNG

412-***-**** **********@*****.*** Pittsburgh, PA Rick’s LinkedIn

PROFILE

TECHNICAL SALES STRATEGIST with 20+ years of progressive, cross-industrial experience spanning market penetration and conversion, demand creation, and account leadership. BRAND AMBASSADOR & CHANGE AGENT with demonstrated success in identifying opportunities and developing and managing sales pipelines which drive sustainable account growth, profitability, and customer satisfaction. TRANSFORMATIVE RELATIONSHIP MANAGER adept at building strong bonds with C-level prospects and customers through a consultative, client-centric approach. Expertise in:

TECHNICAL SALES • B2B • SAAS • ACCOUNT MANAGEMENT • CUSTOMER RELATIONSHIP MANAGEMENT • CONSULTING BUSINESS ACUMEN • STRATEGIC PLANNING • NEGOTIATION • PRESENTATIONS • LEAN SIX SIGMA METHODOLOGY CONTINUOUS IMPROVEMENT • TERRITORY MANAGEMENT • COMPLEX PROBLEM RESOLUTION • SALESFORCE CRM

HIGHLIGHTED EXPERIENCE

Beef Jerky Experience • PITTSBURGH, PA

Owner/ Operator 2018-2024

Opened 5 Beef Jerky Experience Retail stores, over five years. Locations in Pittsburgh, PA (Strip District), Ross Park Mall-Pittsburgh, PA, Ohiopyle, PA, Westmoreland Mall-Greensburg, PA and Arundel Mills Mall-Baltimore, MD

Reached $1.7 million dollars revenue between all locations.

Increased On-Line sales by 20% across all locations.

Worked on several Marketing campaigns, TV and Radio, as well as Social Media Posts to drive sales and customer awareness.

Selected Accomplishments:

Reached $1.7 million dollars in revenue, more importantly with average sales of $28, per transaction.

Maintained Highest level of Sales, per location

THE MOTOR CONTROL CENTER • PITTSBURGH, PA

OPERATIONS / SALES REPRESENTATIVE 2016-2018

Streamlined sales and operations of a manufacturing machine parts reconditioning, reselling, and service company targeting heavy industrial clients.

Researched, priced, catalogued, and managed inventory of 5,000+ SKUs including, but not limited to, electric motor controls, starters, contactors, coils, and circuit breakers.

Consulted with clients to identify inventory to meet their industrial application needs.

Selected Accomplishments:

Contributed to Organizational Sales Growth Increase of 10%

Initiated Outbound Sales calls and meetings to introduce Motor Control Centers Products and Services

MCKESSON HOMECARE (FORMERLY GULF SOUTH MEDICAL SUPPLY) • PITTSBURGH, PA

ACCOUNT EXECUTIVE 2012-2015

Administered territory sales (northwestern PA, central PA, WV, and western NY) of medical supply, durable medical equipment (DME), and associated software sales across 3 markets; Senior Care, Hospice, and Durable Medical Equipment Suppliers.

Refined flow of business while continuously uncovering, qualifying, and closing business development opportunities with corporate clients.

Nurtured ongoing business relationships with top vendors such as Covidien, Select, Graham Field, and Span America.

Selected Accomplishments:

Throughout 2-year acquisition by McKesson, preserved business with 0 lost accounts.

Closed a $500K deal for Medical Supplies and Durable Medical Equipment (DME) to a regional hospice organization.

AEC GROUP • PITTSBURGH, PA

SENIOR ACCOUNT MANAGER 2011

Orchestrated contract negotiations and sales of telephony and networking solutions (Avaya, Cisco, Nortel) for Small and Medium Size Businesses, Large, and Enterprise accounts in western PA, eastern OH, and WV.

Consulted with customers to gain a comprehensive understanding of goals, problems, and needs at the executive and departmental levels; defined and communicated relevant value propositions through on-site sales presentations.

Developed and maintained ongoing business relationships with top IT vendors such as Cisco, Avaya, and VMWare.

Leveraged Salesforce CRM to build and manage complex sales pipelines.

Selected Accomplishment:

Negotiated and closed $50K AVIA IP telephony solution deal with a national candy company.

INSIGHT.COM • PITTSBURGH, PA

CLIENT SOLUTIONS EXECUTIVE 2006-2008

Drove new business development of IT products and services at the enterprise account level in the western PA, central PA, and eastern OH regions; identified and qualified new revenue opportunities and negotiated prudent business contracts.

Selected Accomplishments:

Negotiated $3.5M+ hardware, software, and services deal with West Penn Power (now First Energy).

Executed $500K deal with Consol Energy for on-site services for pc and server support.

Closed $500K security solutions deal with American Eagle Outfitters.

ATTACHMATE CORPORATION • PITTSBURGH, PA

ACCOUNT EXECUTIVE 1996-2000

Initiated and captured sales with Fortune 500 companies in PA and WV for host access software and hardware, through negotiated business contracts and leasing arrangements; clients spanned industries including, but not limited to, banking/finance, manufacturing, health care, utilities, transportation, and government.

Planned and delivered successful sales seminars to high-level corporate decision makers demonstrating a thorough knowledge of software licensing, maintenance, and support.

Selected Accomplishments:

Acknowledged as first sales professional in region to reach and exceed $3M in annual sales.

Engineered 1600 licensing agreements with West Virginia’s Department of Transportation and subsequently similar licensing with the Bureau of Labor culminating in $500K+ in annual revenue.

ADDITIONAL EXPERIENCE

B&S COMMUNICATIONS • MCKEES ROCKS, PA

DATA TECHNICIAN 2015-2016

4CTECHNOLOGIES • PITTSBURGH, PA

BUSINESS DEVELOPMENT MANAGER 2009-2010

CERIDIAN CORPORATION • PITTSBURGH, PA

MAJOR ACCOUNT MANAGER 2003-2006

AMCOM OFFICE SYSTEMS • PITTSBURGH, PA

HOST/PRODUCTION PRINTING SPECIALIST 2002-2003

NORTEL NETWORKS • PITTSBURGH, PA

TERRITORY MANAGER 2000-2001

EDUCATION

UNIVERSITY OF PITTSBURGH • JOHNSTOWN, PA

BAS, ECONOMICS / MINORS, BUSINESS & SPEECH COMMUNICATIONS THEATER

SELECTED PROFESSIONAL DEVELOPMENT

DALE CARNEGIE TRAINING

SALES TRAINING

SANDLER

THE SANDLER METHOD SALES TRAINING

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