Software Development Project Management
Resume:
Ashish Kumar
Westborough MA *****, USA
************@*****.***
IT Executive/ Leader with diverse Industry & Technology Experience Client Relationship Management Cloud Migration IT Delivery Management
Green Card
Summary:
Results-driven IT Partner with over 24+ years of experience leading cross-functional teams in the design, development, and implementation of software solutions in SDLC/Agile methodology. Expertise in Digital Strategy & Innovation/Cloud /Tech Modernization/Transformation. Proven track record of delivering projects on time, within budget, and meeting quality standards. Possess strong technical skills and excellent communication and leadership abilities. Seeking a challenging Leadership role in a dynamic organization where I can utilize my skills to drive business growth and innovation. I have worked primarily in the domain of US based Retail, Life Science, Healthcare, Retail Pharmaceutical, Specialty Pharmacy, Healthcare insurance and Transportation. Certified PCM, SCM, AWS expertise, Bigdata analyst, ITIL, Lombardi BPM Certified, Green Belt trained & IBM Blue works live trained for process improvement. Experienced Managing team in multivendor, distributed and globally located team.
Leadership Overview:
Currently working on big migration project for Staples 26 fulfillment center migration from PKMS to Manhattan active. My team has already completed 9 in 18 months and 9 another FC targeted for 2025.
I was involved managing a company's technology infrastructure and ensuring that all systems and software are functioning properly.Below are responsibilities I performed in leadership role:
Strategic planning: Develop and implement the company's overall technology strategy, including long-term goals and objectives.
Budget management: Develop and manage the IT department's budget, ensuring that spending is within the allocated limits.
Staff management: Hire, train, and manage IT staff, including help desk personnel, network administrators, and other technical staff.
System administration: Oversee the installation, configuration, and maintenance of computer hardware, software, and networks.
Security management: Ensure that the company's data and systems are secure, including developing security policies, conducting security audits, and implementing appropriate security measures.
Vendor management: Negotiate and manage contracts with technology vendors, ensuring that the company is receiving the best possible products and services.
Project management: Oversee the planning, execution, and delivery of IT projects, ensuring that they are completed on time and within budget.
Disaster recovery planning: Develop and implement plans to recover from disasters and other IT-related incidents.
Compliance management: Ensure that the company is compliant with all relevant IT-related regulations, such as GDPR, HIPAA, and PCI DSS.
Stakeholder communication: Communicate with executive management and other stakeholders to provide updates on IT-related issues and initiatives.
EDUCATION:
BIT Bhilai, INDIA July 2000
Bachelor of Engineering Electronics and telecom
CDAC ATC Nagpur 2001
WORK EXPERIENCE:
LTIMindtree Partner : Staples Inc - Framingham, MA 2023 to Current
Business Relationship Manager:
Worked as Business Relationship Manager:for Staples Inc, a US Retail. Was responsible for managing the Big Fulfilment Center technology Migration from legacy PKMS to Manhattan Active, Application support, operations, maintenance and enhancement for large IT application portfolios: The portfolios under responsibility had 20+ applications involving various technologies from Mainframe to Java/ J2EE, PKMS, Manhattan Active Systems etc.
Key Achievements: Sucecssfully migrated 4 Fulfilment Center in 1 year and 5 more in pipeline through Jan 2025. Operations optimization through Automation and Problem Management. Achieved 55% reduction in Service Requests through Automation and Self Service solutions, 65% reduction in Incidents through Problem Management and Knowledge Management. Implemented robotics (RHR) in 2 FCs successfully in 6 months of time.
TCS Partner (Hasbro, Bose, Boston Scientific) Sept 2016 to 2023
IT Strategic Partner: (7 Years)
Led migration from Bigdata to AWS end to end for 100+ tenant applications. Develop and implement technology strategy, Manage IT department budget, Hire, train, and manage IT staff, Oversee installation, configuration, and maintenance of hardware, software, and networks
Ensure security of data and systems, Negotiate and manage vendor contracts, Plan and manage IT projects, Develop and implement disaster recovery plans, Ensure compliance with relevant IT regulations, Communicate with executive management and stakeholders.
Work closely with business stakeholders to understand their needs and translate them into technical requirements.Implement agile development methodologies and foster a culture of continuous improvement.
Led the company implemented JIRA product to deliver the agile projects. Collaborate with other departments to ensure alignment with business objectives and customer needs.
TCS Delivery Manager: (8 Years) in various retail account like ( Neilsen, Walgreens, CVS) 2008- 2016
Responsibilities :
Provide technical guidance and support development of systems
Identify system data, hardware and software components required to meet user needs
Provide implementation guidelines for system secure to customers or installation teams
Implement solutions focusing on reuse and industry standards at a program, enterprise or operational scope
Convey architectural solutions to all levels of professionals and leaders
Ensure compliance with established architecture, design patterns, policies, standards and best practices
Contribute to Java Architect profession both internally and externally
Head system architecture, design, cross business area projects and development teams
Identify, review and present input on project activities and plans
Design, develop, implement and maintain series of programs, subsystem, revision and enhancement of current system
Technical (IT Dev, Lead, Architect) : (8 Years)
(Dubai Transportation and customs, NHS, AMC, MTV) 2000- 2008
Responsibilities :
Contribution in High Level Design, Low Level Design, EIS integration
Configured Enterprise Service Bus, Identifying high level gaps
Process Mapping, Application Development, Deployment and Testing
System / Application & Database Design, Environment set up, Data Migration
Managing the team on offshore – onshore model. % of team was divided in 30 % - 70 % ratio
Analyzing business processes, design and implement both operational and technical solutions. Developing code, application patches for solutions provided and Implementing these into the existing system.
Systems re-engineering and scalability analysis presentation and review with business and client service management group.
Code reviews and Walkthroughs for the team
Client Co-ordination and Managing Onsite and Offshore teams.
Co-ordination with Direct Management and Client Management
Co-ordinate with network, DBA team, Vendor & Client during the scheduled maintenance or code updates
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