Human Resources Customer Service

Maria S. Lapid

* ******** **.

Granby CT *****

860-***-****

************@*****.***

Summary of Qualifications

To obtain a challenging position where analytical skills and years of training can be utilized. To grow with an organization where advancement and growth is base on performance and one’s ability to multitask, work hard, and learn new things.

Employment:

SixFlags New England

March 2020-Current

Human Resources Coordinator

Assisting employees through the onboarding process, including verifying required forms and document. Assisting employees with any concerns that may arise through our their employment, with a focus on team member care and friendliness. Enforcing and relaying information regarding company polices and procedures. Answering phone lines, answering employee questions and directing calls as needed. Filing paperwork efficiently and accurately for all employee personnel files; Maintaining proper record keeping standards. Assisting in making phone calls to schedule interviews, follow up with applicants, and return employee calls. Sorting and issuing paychecks on a weekly basis. Maintaining a professional image at all times.Being knowledgeable of Six Flags policies and procedures. Assisting in other areas of the Human Resources department as needed. Proficient in Microsoft Office and Windows Operating System. Ability to work in a confidential environment. Superior phone etiquette. Strong work ethic, attention to detail, and a commitment to safety. Ability to interact in a professional and positive manner. Customer Service Representative, Cashier, Server, Host SSP America, Inc.

September 2013 - January 2016 - JFK Airport;

Worked as a cashier and server in two different restaurants in JFK airport. Central Diner and Blue Smoke both in a fast pace manner, all shifts, provided customer service and other. duties required by the management.

Pharmacy Technician/ Cashier/Customer Service

Walgreen's Pharmacy

October 2002 - May 2004 - United States;

Knowledge of brand and generic medications. Reading prescriptions for customer, accurately filling and dispensing medications for patients working both for drive thru services and in-store services. Data entry, order entry, and item entry are also required on a daily basis. interacts with doctors, nurses, and patients. Inputting patients information on the data base. Answering phones and providing customer service to patients.

Order Entry, Point Balancing, and Bar coding

Central Fill Inc. of NJ (Express Script)

November 1999 - June 2002 - United States;

Responsible in entering patient’s personal profiles in the computer. Obtaining an order number for that particular orders on that day. Payments are processed and then accurately balance that both entered in the computer and the adding machine both balances and the same down to the last penny. Process mail.

Education

Atheneum High School

Chubb Institute

Reference Available Upon Request.

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