Customer Service Life Insurance
Resume:
GILBERTO
EXPERIENCE
SKILLS SUMMARY EDUCATION
LANGUAGE
EXPERTISE
Sales in Service &
Product
Prospecting
Customer Service
Negotiations
Twenty years of experience in everything from
auto insurance to life insurance. Experience in
wealth management, as well as corporate
insurance.
This last year I made the shift into auto sales and was able to merge it with my passion for cars. I
have put my personal interests for luxury cars to
excellent use in my new career and industry. I am
very confident that I can further expand my
knowledge into other areas of the industry.
About Me
*********@*****.***
Foster lasting relationships and develop lifelong. Have a through understanding of product offerings, available packages, and the latest technology.
Conduct professional, high-quality demonstrations of both new and pre-owned vehicles.
Provide regular updates to the sales manager on objectives, planned activities,reviews, and performance analysis. Associate of Arts
2010- 2013
43 West Court Drive, Centereach,
NY 11720
English
Spanish (Fluent)
Smithtown Mercedes
Smithtown, NY
July 2023- March 2024
Cotgreave Insurance Agency
Ronkonkoma, NY
2021-2023
• Licensed in commercial and personal insurance sales including liability insurance, workers compensation, disability insurance, commercial auto, cyber insurance and property insurance to protect businesses and individual assets
• Managed multiple growing books of business for the firm and for a separate acquired insurance agency
• Solicit new business accounts for commercial and personal lines using AMS 360 CRM
• Serviced existing and new account transactions, ensuring client retention
• Liaised with Spanish speaking customers to help expand coverage to serve the Hispanic / Latin market
Suffolk County Community College
Selden, NY
Major: Business Administration
Overall GPA: 3.2
BARAHONA
Assiting customers in choosing vehicles while highlighting model features, additional products, services and financing options all in alignment with dealership guidelines. Ensure a smooth delivery process by clearly explaining the vehicles features, operation and warranty coverage and servicing.
Maintian up-to date knowledge of all vehicles, accessories, financing options and promotions.
Smithtown Toyota
Smithtown, NY
March 2024- Present
Over two decades of experience
communicating with diverse clients, tailoring
advice to their needs, and negotiating
effectively to close deals.proven ability to
establish and nurture long-term relationships
with clients resulting in repeat business and
customer-loyalty. A seasoned approach to
identifying customer pain points and effective,
customized solutions that address their needs.
Ability to thrive in fast paced, charging
environments adjusting strategies to meet
evolving market conditions.
Contact this candidate