Human resources management

CLAUDIA GARFIAS

Genoa, IL

***************@*****.*** 847-***-****

PROFESSIONAL EXPERIENCE

MICROPLASTICS Inc St. Charles IL May 2023- current Human Resources Manager

• Provides all HR support and functions to 3 manufacturing locations in St. Charles, IL, Washington IL and St. Louis MO.

• Manages all HR needs for privately owned plastic injection manufacturer with 500+ employees.

• Responsibilities and duties were same as previously held HR Director/Management positions CAPSONIC Elgin, IL September 2011 – closed April 2023 Human Resources Director

• Provides all HR support and functions to Capsonic Group/Capsonic Automotive locations in Illinois, Michigan, Texas and Mexico.

• Manages all HR needs for privately owned plastic injection manufacture with 500+ Company and 300+ agency employees.

• Negotiates with staffing agencies, payroll, benefit brokers, and various carriers to provide the most effective and cost efficient agreements for company and employee needs.

• Responsibilities and duties were same as previously held HR Director/Management positions but in the manufacturing industry.

THE GARLANDS OF BARRINGTON, Barrington, IL February 2008 – September 2011 Human Resources Director

• Organized, planned, and developed, the implementation and administration of all human resources functions and services for 200 team members and leadership team in Independent Living, Assisted Living and Skilled Nursing for privately owned luxury Senior Living Community.

• Overall management of department including recruitment and programs, on-boarding process, new team member orientation, employee education and training, management development, employer relations, implementation of policies and procedures of personnel rules and regulations, performance management, risk management programs, worker’s compensation administration, employee files, payroll and benefit processing and administration while ensuring compliance in all Federal and State employment laws.

• Investigated problems incidental to sound and uniform personnel administration, such as working conditions, disciplinary actions, and employee and applicant appeals and grievances.

• Recommended and implemented procedures to enhance employee morale, reduce absenteeism and turnover.

• Prepared and maintained budget for human resources operations.

• Conducted accident investigation and prepared report for insurance carrier.

• Conducted wage surveys within labor market to determine competitive wage rate.

• Provided guidance and recommendations for problem resolutions. SUNRISE SENIOR LIVING, CHURCH CREEK 2003 – February 2008

(Previously Owned by Marriott Intl.), Arlington Heights, IL Human Resource Manager

• Responsible for providing Human Resource services and programs to Team members, Managers and Executive Directors in a Senior Living Community that employed 300+ team members in Independent Living, Assisted Living and Skilled Nursing.

• Overall management of department including but not limited to recruitment and programs, on-boarding process, new team member orientation, training administration, employer relations, coaching and disciplining, performance management, payroll processing and administration, risk management programs, worker’s compensation administration and benefits administration while ensuring compliance in all Federal and State employment laws. MARRIOTT DISTRIBUTION SERVICES, Hanover Park, IL 1993 – 2003 Human Resources Manager

• Provided human resource services for 250 hourly and management staff members.

• Successfully opened and set up Human Resource Department for new food service distribution facility in Illinois, Texas, Florida and Ohio.

• Recruited new warehouse staff, developed handbook, created and implemented policies and procedures, set up uniform program, drug testing program, pre-employment physical, and new hire training for both Spanish and English-speaking staff.

• Calculated and audited time cards, tracked attendance, reviewed incentive and bonus pay programs.

• Conducted and maintained employee surveys; maintained the highest rating in this category every year in employee satisfaction surveys.

• Managed employee files for salaried, hourly and drivers in accordance with corporate policy, Department of Transportation

(DOT) guidelines and the law.

• Collected, maintained, & updated I-9 documentation and passed corporate audits and Immigration and Naturalization services (INS) audits with 100% compliance and no violations or penalties.

• Facilitated training on union avoidance, drug and alcohol testing, associate opinion surveys, corporate policies & procedures, empowerment, quality, ADA, FMLA guidelines, new hire orientation, benefit eligibility & enrollment, improving team work efficiency.

• Identified permanent and temporary personnel by targeting diverse community organizations, saved money on recruitment costs, reduced turnover and achieved EEO & Affirmative Action goals.

• Significantly contributed to positive employee morale by planning & organizing employee activities including annual picnic, holiday parties, English classes, Employee of the Month, soccer team, fundraisers, United Way, & blood drives.

• Successfully passed OSHA and corporate loss prevention audits with no fines or charges to the company.

• Managed loss prevention programs and safety training, maintained reporting logs for DOT accidents, workers compensation and general liability claims within state and federal guidelines, reduced accident frequency, saved money on occupational health services and maintained productivity.

• Coordinated unemployment compensation documentation, company representative for hearings, reviewed resignations and employment terminations and, conducted exit interviews, resulting in 99% favorable decisions for Marriott.

• Administered TJTC/WOTC Government programs, contributed $146,000 tax free dollars to the facility in one year. MARRIOTT Schaumburg Hotel Schaumburg, IL 1985-1993 Held many positions within the company I was promoted from within: Human Resource Specialist 1989-1993 promotion

Reservations Sales Agent 1988-1989 promotion

PBX, Front Office Clerk 1987-1988 promotion

Housekeeping / Health Club 1985-1987 promotion

EDUCATION

Elgin High School Graduated 1988

Elgin Community College

Human Resources and Business Administration

SKILLS

• Labor Law

• Employee Relations

• Onboarding

• Benefits Administration

• Paid Time Off (PTO)

Tracking

• Attendance Tracking

• Human Resources

Information Software (HRIS)

• Payroll Processing and

Scheduling (Paylocity,

Kronos, PeopleSoft and

others)

• Workers Compensation,

OSHA & Loss Prevention

Management

• Training and Development

• Performance Management

• Disciplinary Action and

Coaching and Counseling

• Community Outreach and

Government Grants

• Acquisition and Divestitures

• Microsoft Office Proficiency

• Conducted Competitive

Wage Analysis

• Business Management

• Leadership Skills

• Finance & Cost Reduction

Skills

• Organizational Skills

• Communication Skills

• Decision Making Skills

• Interpersonal Skills

• Teamwork and Collaboration

Languages:

• Spanish – Advanced

AFFILIATIONS & Recognitions

• The Society of Human Resource Management (SHRM) member

• YWCA Certificate of Leadership 2015 – Women in leadership Business Profession

• Northwest Hispanic Chamber of Commerce member

• Illinois Employer Council Member

• Member of the Quality Improvement Team- Marriott

• Loss Prevention Committee Chairperson, various locations

• Associate of the Month 2 times for Marriott (February 1990 and July 1993)

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