Service Representative Customer

Dawn Shiree McGaha

**** ******** **, *******, ** 77026 832-***-**** - *************@*****.***

Work Experience

Call Center Customer Service Representative

PVH, Inc, Houston, TX / May 2024 - December 2024

Call Center Customer Service Representative

Talent Software Services, Inc, Houston, TX / March 2024 - March 2024

Bookkeeper - Freelance

Mike's Lawn Service - Houston, TX / April 2022 - August 2024

Call Center Customer Service Representative

Sears Roofing & Siding - Houston, TX / August 2020 - August 2023

Call Center Customer Service Representative

1-800-FLOWERS.COM, Inc. - Houston, TX / July 2014 to August 2020

Front Desk Clerk

Surfside Manor - Surfside, TX / October 2008 to July 2014

Office Manager

GAS TECH - Houston, TX / June 2003 to August 2008

Certified Medical Assistant

Henderson Chiropractic - Houston, TX / December 1994 to May 2003

Office Manager

Bill Shotwell’s Appliances - Houston, TX / June 1987 to December 1994

Education

Associate's Degree in Accounting and Business Management

University of Phoenix-Colorado Campus - Remote 2003 to 2005

Associate's Degree in Medical Billing and Coding

Ultimate Medical Academy-Florida Campus - Remote 2024 to 2025

Skills

Medical Billing, Patient Care, Medical Scheduling, Medical Records, Medical Office Experience, QuickBooks Pro Advisor, Microsoft Office Suite, Adobe Professional, Accounting, Payroll, Guest Services, Data Entry, Front Desk, Bookkeeping, Medical Coding, Insurance Verification, Office Mgmt., Transcription, Salesforce, Outlook, Desktop Publishing

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