Call Center Customer Service

Ethen Bowen

Last Updated **/**/****

***** ****** *** ****

Yelm, WA 98597

360-***-****

*****.*****@*****.***

EXPERIENCE

Oliver Family Farm, Yelm — Laborer

March 2022- PRESENT

Farmwork to pay for room and board, and overtime to pay my bills Continuum Global Solutions, Boise —Service

Representative(tech support)

January 2019 - February 2021

Call Center, Contractor for Verizon. Help Customers with sales, troubleshooting their phones and directing calls

Continuum Global Solutions, Boise — Section Lead(Sales Section

February 20XX - September 2021

Manage Schedules for my section of the floor, inform my team leads of goings on they need to be aware of, help my various team leads with their teams, keep track of sales made by individual employees using Office 365/Excel

EDUCATION

Penn Foster High School, Oregon — Diploma

Jan 2012 -July 2016

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SKILLS

Office 365/Sharepoint

Customer Service

Management

Food Handler’s Card

LANGUAGES

English

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