Accounts Payable Customer Service

Priscilla Lamar

Phoenix, AZ *****

*********.*****@*****.***

+1-623-***-****

Customer service in government and call center environments. Strong work ethic, well organized and a quick learner. Proven ability as an effective communicator who is accurate, able to work in a fast- paced environment with efficiency with quality, being attentive to details, meeting deadlines, and exhibiting strong work performance.

Work Experience

Billing/Accounts Payable

Mobile Mini - Phoenix, AZ

November 2021 to February 2024

• Work with customer on escalated billing disputes, etc.

• Create additional billings to customer based on any services requested and invoice by partners

• Review partner aging reports, research issues and provide answers

• Dispute unauthorized or over-billed charges from partners

• Processed 125 invoices manually daily

• Working with 65 customers that I bill and 3 vendors I work with to pay daily

• Work closely with the vendors to make sure pricing is correct and we are not overbilling the customers for dumpsters and other supplies that have been removed Billing Analyst

Telgian Fire and Safety - Phoenix, AZ

April 2021 to November 2021

Responsible for review tech invoices and preparation of client invoices and assisting project managers to be financially successful.

• Collaborate with Account Specialist to prepare monthly invoices for their clients.

• Follow contracted pricing for each customer.

• Auditing billing data to ensure accuracy and compliance, and coordinating with accounting and operations personnel as well as clients, to research budget and invoice matters

• Processed 85 invoices a day

• Reviewed contracts for accurate billing details

• Worked with account managers to help on any projects as needed and helped each account manager ensure all the customers billing questions were answered Billing Specialist

SWCA Environmental Consultants - Phoenix, AZ

January 2019 to April 2021

Responsible for the setup / close-out of projects in our information system, preparation of client invoices, and assisting project managers to be financially successful.

• Collaborate with SWCA’s Project Managers to prepare monthly invoices

• Proper project setup according to contractual requirements

• Tracking projects financial status throughout their lifespan

• Auditing billing data to ensure accuracy and compliance, and coordinating with accounting and operations personnel, as well as clients, to research budget and invoice matters

• Processed 100 invoices a day

• Reviewed contracts to ensure accuracy and update anything as needed

• Worked closely with the project manager to ensure accurate billing details Education

Bachelors in Computer Technology Sociology

Rio Salado College - Goodyear, AZ

Skills

• MS Access/Word/Publisher

• Project

• Excel

• Outlook

• PowerPoint

• ProjectManagement

• Siebel

• ORMB (Oracle Revenue Management and Billing)

• Maximo and

Ariba

• Accounts payable

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