Customer Service Assistant Manager

Dawn Braun

Drexel Hill, PA *****

***********@***.***

267-***-****

Professional Summary

Too obtain a position where my customer service and organizational skills can be maintained and further utilized in a restaurant jobs. Also willing to relocate. Trying to move out of the area I live in Work Experience

Assissant Manager

Panera Bread-Broomall, PA

September 2017 to Present

I have been with the company for 7years.I was hired to open the bakery. I would come in and set up the bakery than I would wait on customers. From there I moved down to the line. Where we would make the food. I was able to work my to a assistant manager. I also would write the schedule for the staff and setting up training all the new staff . I also do inventory and order the truck. Employee Training / manager

Dunkin Donuts

October 2010 to August 2017

-Opening and closing store

-Scheduling

-Customer service

-Food preparation

-Count out the registers

Derr Flooring Company

January 2000 to December 2009

-Taking customer orders.

-Researched information on products to provide the best customer experience.

-Assisted in training new employees.

-Created Excel Spreadsheets.

-I have a pleasant friendly style.

-I’m able to handle customer complaints even if they become unpleasant.

-I’m known for building strong and long term relationships with customers. Education

Diploma

Robert E Lamberton High School

January 1989 to December 1993

Skills

• Inventory Control (2 years)

• Microsoft Word and Excel XP

Dejawin

Phone Skills

• POS (10+ years)

• Assistant Manager Experience (6 years)

• Restaurant Experience (10+ years)

• Food Preparation (10+ years)

• Restaurant Management (10+ years)

Certifications and Licenses

Servsafe

April 2021 to April 2026

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