C O N T A C T
ADDRESS
Monticello FL 32344
PHONE
****************@*****.***
S K I L L S
SOFT
Organizer
Communicator
Multitasker
Problem-Solver
Self-Motivated
Detail-Oriented
Goal-Oriented
HARD
MS Word
MS Excel
MS PowerPoint
MS Outlook
MS Teams
Adobe Photoshop
E D U C A T I O N
FINE ART - B.A.
University of South Florida
PASTRY - GRAND DIPLÔME
International Culinary Center
I N T R O D U C T I O N
Excellent interpersonal skills developed in customer-based service. Highly organized professional who is dedicated to executing assigned tasks with pride. Has ability to navigate difficult situations by actively listening, identifying pertinent information, and maintaining focus. Passionate about streamlining and knowledge sharing.
E X P E R I E N C E
PHARMACY DISPENSING CLERK, FRESENIUS RX
Nov 2022 - Jan 2025
- Developed and standardized the method for cold-chain pharmaceutical shipments.
- Researched alternate packing materials, prepared a cost-analysis with shipping materials and labor; saved the company 20k annually.
- Took initiative and seamlessly managed supply order. Prepared training guides.
PASTRY CHEF, CASSIS
July 2021 - May 2022
- Managed inventory, created production lists, trained and mentored staff, executed projects requiring advanced pastry techniques.
- Consistently kept a pristine and fully-stocked pastry case; desserts were finished neatly and beautifully. Focused on quality to ensure repeat business. Emphasized a culture of cleanliness and food safety.
- Revised all recipes by simplifying steps and converting to metric units, resulting in reduced food waste and increased productivity.
BAKER, NORMAN LOVE CONFECTIONS
Nov 2019 – May 2021
I held this position during Covid-19.
PASTRY SOUS CHEF, CASSIS
Nov 2016 Nov 2019
- Assisted executive chef by monitoring inventory, creating production lists, assigning tasks, instructing peers on proper pastry techniques, safety and sanitation.
- Promoted from lead production to sous chef.
STORE MANAGER BUILD-A-BEAR WORKSHOP
Oct 2008 Oct 2014
- Increased sales through: associate hiring, training, developing, retaining, and counseling; opening membership accounts; up-selling; merchandising.
- Improved store ranking to top 10 percent of company, based on critical business factors in 2014; challenged associates by upholding corporate values and practices. TEAM LEADER TARGET
Oct 2006 - Oct 2008
- Provided outstanding service by assisting team and quickly resolving guest issues.
- Learned decisive leadership working in a fast-paced environment, managing 100 plus employees.
- Exceeded company goals in fiscal 2007 for cashier speed and conversion; created supplemental training guide materials to fill gaps in team-member knowledge.