Maria Svrlinga
Administration experience, Data Entry Specialist
Pickens, SC 29671
*************@*****.***
1. Experienced transcriptionist and editor.
2. Detail oriented and builds rapport easily.
3. Experienced office administration/management.
4. Team player with a positive attitude.
5. Welcomes constructive criticism for the betterment of the company and individual growth. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Office Manager
Foothills Transcription Services-Pickens, SC
January 2012 to Present
Manage and maintain new and existing customer accounts. Answer telephones, maintain computers, and maintain customer relationships and communication. Assist with transcription quota when needed. Medical Transcriptionist
Foothills Typing Service-Pickens, SC
November 2002 to January 2012
Duties included transcribing for Greenville Hospital System, filing, and front office receptionist duties. Excelled in cardiac surgery or procedure. Education
started classes for bachelor's degree in Information Technology Strayer University-Global Region - Remote
June 2024 to Present
Associate's degree in Nursing
Greenville Technical College - Greenville, SC
September 2008 to December 2010
Associate of Science in General Studies
Greenville Technical College - Greenville, SC
August 2006 to August 2008
Diploma
Pickens High School - Pickens, SC
May 2002
Skills
• Accounts Payable (2 years)
• Scheduling (6 years)
• Billing (4 years)
• Receptionist (7 years)
• Data Entry (10+ years)
• Microsoft Office (10+ years)
• Typing (10+ years)
• Microsoft Excel (4 years)
• Outlook (2 years)
• Payroll (2 years)
• Word (10+ years)
• Marketing (3 years)
• Office Management (4 years)
• Accounts Receivable
• Google Docs
• Customer Service
• Human Resources
• Transcription
• Project Management
• English
• Sales Experience
• Mechanical Knowledge
• Word Processing
• Administrative Experience
• Social Media Management
• Microsoft Word
• Computer Literacy
• Office Administration
• Clerical Experience
• Management
• Documentation Review
• Medical Terminology
• Research
• Sales
• Personal Assistant Experience
• Quality Assurance
• Outside Sales
• Medical Records
• Bookkeeping
• Microsoft Powerpoint
• Alzheimer's care
• Vital signs
• Caregiving
• Dementia care
• Senior care
• Medical Office Experience
• Driving
• Bucket Truck Experience
• Customer relationship management
• Restoration
• Computer skills
• Nursing
• Home Care
• Customer relationship management
• Typing
• Windows
• Retail sales
• Merchandising
• Planograms
• Relationship management
• Sales
• Customer service
• Marketing
• Direct sales
• Clerical experience
• Medical terminology
• Live chat
• Supervising experience
• HIPAA
• Analysis skills
• Hospitality
• Account management
• Vital signs
• Personal assistant experience
• Proofreading
• Epic
• Documentation review
• Data management
• Office management
• Microsoft Office
• Data entry
• Communication skills
• Microsoft Excel
• Time management
• Software troubleshooting
• Customer support
• Medical transcription
• Food service (5 years)
Certifications and Licenses
Driver's License
# 011291071
Assessments
Administrative assistant/receptionist — Proficient August 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work motivation — Proficient
May 2021
Level of motivation and discipline applied toward work Full results: Proficient
Medical receptionist skills — Proficient
June 2024
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Time management skills — Proficient
April 2024
Managing one's own time to complete tasks quickly and efficiently Full results: Proficient
Verbal communication — Proficient
December 2022
Speaking clearly, correctly, and concisely
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient April 2024
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Work motivation — Proficient
April 2024
Level of motivation and discipline applied toward work Full results: Proficient
Cleaner fit — Proficient
November 2023
Measures the traits that are important for successful cleaners Full results: Proficient
Customer service — Proficient
January 2022
Identifying and resolving common customer issues
Full results: Proficient
Work style: Professionalism — Proficient
April 2024
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Attention to detail — Proficient
July 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Home health aide skills — Proficient
December 2020
Providing care to patients in a home setting
Full results: Proficient
Work style: Reliability — Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Basic computer skills — Proficient
July 2023
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Outside sales — Proficient
August 2020
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Scheduling — Proficient
November 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Customer service fit — Proficient
March 2022
Measures the traits that are important for success for customer service roles Full results: Proficient
Teamwork: Interpersonal skills — Proficient
August 2020
Responding to challenging team situations at work
Full results: Proficient
Patient-focused care — Proficient
November 2022
Responding to patient concerns with sensitivity
Full results: Proficient
Customer focus & orientation — Proficient
January 2022
Responding to customer situations with sensitivity Full results: Proficient
Data entry: Attention to detail — Proficient
November 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Typing — Proficient
July 2023
Transcribing text
Full results: Proficient
Warehouse safety — Proficient
January 2024
Using safe practices in a warehouse setting
Full results: Proficient
Work style: Reliability — Proficient
April 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Customer focus & orientation — Proficient
April 2024
Responding to customer situations with sensitivity Full results: Proficient
Written communication — Proficient
July 2021
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Management & leadership skills: Impact & influence — Proficient April 2024
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient August 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient
Workplace safety — Proficient
November 2022
Using safe practices at work
Full results: Proficient
Retail customer service — Proficient
November 2022
Responding to customer situations in a retail setting Full results: Proficient
Food service: Customer situations — Proficient
February 2024
Identifying and addressing customer needs in a food service setting Full results: Proficient
General manager (hospitality) — Proficient
April 2024
Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient
Medical terminology — Proficient
July 2021
Understanding and using medical terminology
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am searching employment after 10+ years with the same small company due to them having to close the doors for good. I am a loyal hard worker that is a team player. I am a fast learner. I build rapport easily through being an empathetic active listener. I adapt quickly to situations. I value constructive criticism. I am in search of more than just a job. I want to find a new home for personal growth and to further my career. I have an associates degree in Nursing but will be going back to school for technology and cybersecurity. I have a vast background through personal interests and side work. I have had food service experience at Pizza hut, The Cliffs (fine dining), and The Village Inn. These were part time in addition to my job experience listed in resume. I was a server at these 3 places. I was the head Chef at the Cambria Hotel as well.
Please feel free to contact me anytime with questions or reference request and to schedule an interview. Call/text/email
864-***-****/*************@*****.***
If for any reason I miss your call please text me. I do worry my spam blocker may block the wrong calls at times.