Terrence Neumann
Experienced server and pizza cook
Saint Cloud, FL 34771
****************@*****.***
Professional Summary
Ex pizza guy. Would like to get back into it.
Authorized to work in the US for any employer
Work Experience
Server/Waiter
Canoe creek sports tavern-Saint Cloud, FL
May 2023 to Present
• Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency
• Provided exceptional service to VIP guests, including personalized recommendations and attention to detail
• Assisted in the setup and breakdown of dining areas for special events, ensuring a seamless transition between services
• Developed strong product knowledge including ingredients used in dishes allowing me provide detailed information about menu items
• Suggested daily specials based on fresh ingredients available resulting in increased sales by XX%
• Implemented upselling techniques resulting in an increase in average check size by XX%
• Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
• Adhered to all food safety regulations to ensure the health and well-being of customers
• Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
• Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
• Provided recommendations on menu items based on customer preferences and dietary restrictions
• Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables Busser/Host/Expo
First Watch-Orlando, FL
May 2024 to February 2025
Server/Cashier, expo, bartender. Takeout
Miller's Ale House-Orlando, FL
September 2004 to August 2022
Educating guests on specials, upgrades / upsells. Getting orders accurately into and out of the kitchen as well as providing great service. Processing payment. Host of other duties assigned by management involving cleaning and stocking. Server
House of Blues Orlando-Orlando, FL
August 2018 to November 2021
• Handled a high volume of customers regularly
• Greeted customers
• Served food
• Took and memorized orders
Server
Outback steakhouse-Orlando, FL
March 2019 to January 2020
Great guests, go over bar and dinner specials, get accurate orders, upsell, deliver food and drinks promptly, handle any issues with genuine concern for guests while including management. Clear unnecessary plates and glasses from table. Offer dessert, collect payment, invite guests to return. Always be professional and courteous.
General Manager
Domino’s Pizza-Kissimmee, FL
May 1985 to January 1993
Responsible for everything but chief concerns were : Sales
Profit margin
Labor cost
Food cost
Treating my employer and those under me with loyalty and fairness. Education
High school diploma in Math science history
Osceola High School - Kissimmee, FL
August 1980 to June 1985
Skills
• Serving Experience
• Upselling
• Restaurant experience
• Kitchen experience
• Bartending
• Cash Handling
• Organizational Skills
• POS
• Customer service
• Knife skills
• Food service
• Food handling
• Food safety
• Food industry
• Culinary experience
Certifications and Licenses
Food Handler Certification
ServSafe