Customer Service Assisted Living

Corina Soto

419-***-**** *****************@*****.***

Seeking a challenging position that permits me to use my knowledge, skills and abilities in supervisory, clerical and customer service.

Areas of Expertise Include:

Unemployment knowledge Warehouse Operations

Workers Compensation knowledge Inventory & Labor Forecasting

Ability to manage staff Verbal & Written Skills

Work Experience

Guardian Medical, Swanton, OH 2024-2025

Production Technician

Received sterilized equipment, conducted quality checks labels packages before releasing to medical providers.

Alara Care, Houston, TX

Nurse Aide 2023-2024

Served as companion to geriatrics patients, assisting them with daily living activities

Colonial Oaks, Houston, TX 2020-2020

Activities Assistant

Lead and plan all activities for residents in an Assisted Living Home.

Kensington, Walnut Creek, CA 2018-2019

Medical Technician

Distributed medications to Geriatric residents in an Assisted Living Home.

United Parcel Service, Houston, TX 2016-2017

Seasonal Loader

Loaded and sorted packages for trucks to be delivered. Assisted during the holiday season.

Men’s Warehouse, Houston, TX 2006-2016

Operations Supervisor

Led operations for the inbound and outbound operations of tuxedo rentals. Coached employees regarding performance and conduct performance reviews. Ensured that HR policies and procedures were followed. Responsible for training and supervising 20 employees. Responsible for department metrics and goals including hourly productivity. Maintained reservations, quality control and inventory records. Created a warehouse location system for faster retrieval of inventory and materials. Delivered various of cost containment initiatives that reduced operating costs. Scheduled and maintain inventory levels.

Manpower Staffing, Houston, TX 2001-2006

Staffing Specialists, On-Site Supervisor

Interviewed and screened candidates for employment with clients. Supervised temporary staff at on site customer location. Liaison with company and staffing agency to secure warehouse workers Responsible for accounts payable. Maintained payroll records and handled unemployment and workers compensation claims. Introduced new orientation and safety training program for new employees.

Education, Training & Certification

Certification: Certified Nursing Assistant (CNA)

Professional Training: Excel, Oracle, Microsoft Suite, RF training

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