Customer Service Patient Care

Stacy Lanell Alfred

281-***-**** *************@*****.*** Location (4714 Mohegan Ct Baytown, TX 77521)

PROFESSIONAL SUMMARY

I would like to obtain remote employment with a reputable and growing organization as well as learn new skills

EXPERIENCE

Transfer Center Coordinator/ Room Management Representative 2006-2017

Texas Children’s Hospital, 6621 Fannin Houston TX 77030

●Patient transfers to and from facility (including US and international)

●Coordinated all nurse to nurse and Doc to Doc reports

●Coordinated transfers with Kangaroo Crew (critical transport)

●Work closely with NAC ands charge nurses to assign beds throughout the facility

●Created MOTs (mode of transportation) for outgoing transfers

●Attend the daily house report meetings to communicate bed status to NAC etc.

Patient Care Assistant/ Secretary 1997-2006

Texas Children’s Hospital, 6621 Fannin Houston TX 77030

●Patient care including but not limited to ADLs (activities of daily living)

●Runner for labs

●Schedule procedures for inpatients

●Assisted the charge nurse with staffing for the following shift

●Control heavy call volumes daily

●Capable of working in multiple units throughout the hospital such as pulmonary, cardiology, hematology, surgery, neurology, CVICU, PICU, NICU 1 and 2,

SKILLS

Management Skills

Problem solving skills

Communication skills

Create great relationships with sister companies

Customer service

Work well others or alone

Time management

EDUCATION

Lee College, 300 Lee Dr Baytown, Tx 77520

Associate of Applied Science

Major: Health Information Management Minor: Computer Science

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