Technical Sales Engineer
Resume:
CHRIS MAHN, BSME – SENIOR TECHNICAL SALES ENGINEER / APPLICATION ENGINEER
PROFESSIONAL EXPERIENCE
SENIOR SALES ENGINEER
FTC Solar; 100% Remote
*/**** – 12/2024
Worked in tandem with Sales Leads to vet/respond to utility & DG SAT RFP’s
Consulted with prospects/customers to assess their requirements, pain points
Identified areas for optimization, highlighted benefits with customers
Collaborated with Design & Civil Engineering to create tailored/optimal solutions
Prepared customer-facing technical presentations to address customers’ “ask”
Logged customer product and/or pricing feedback for R&D/Executive teams
Communicated directly with customer counterparts during 30/60/90 design phases
Actively built good rapport/trust with customers, especially their engineers
Coordinated with R&D, Engineering, Supply Chain, Quality, Logistics, & PM’s to solidify IFC dwgs, BOMs, and internal material costs prior to material procurement
Sync’d weekly with FTC PM’s & customer PM’s during product installation phase
Promptly managed/addressed technical aspects of customer RFI’s
TECHNICAL SALES ENGINEER
Patriot Boiler & Patriot Industrial Technologies; Tempe, AZ
9/2019 – 1/2021
Promoted manufacturers’ products to design engineers & mechanical contractors
Generated leads, qualified prospects, vetted RFPs, & prepared bids
Drove sales and marketing strategy and customized sales and marketing collateral
Launched social media campaign & produced monthly content to build awareness and market branding (800+ new followers in first 15 months)
SENIOR PROJECT MANAGER
Patriot Mechanical; Tempe, AZ
9/2019 – 1/2021
Directed and managed daily operations of $3M+ 15-month construction project
Defined daily work plans for two crews composed of 11 laborers
Accountable for project management, schedule, budget, labor, and milestones
SELF EMPLOYED OWNER & OPERATOR
Hard Surface Detox Pros; Peoria, AZ
1/2017 – 9/2019
Responsible for P&L of a small hard surface floor cleaning & restoration business
ENGINEERING DIRECTOR
Gestamp Solar Steel US; Surprise, AZ
11/2015 – 12/2016
Managed 5 direct reports, responsible for manufacturing support, new product development, and life-cycle product management of steel products
Responded to RFP’s, generated & submitted proposals to stakeholders
Seamlessly collaborated with Manufacturing and Process Engineering
Generated competitive analysis, developed product positioning strategy
PROGRAM DIRECTOR & TECHNICAL SALES SUPPORT MANAGER
Shoals Technologies Group; 100% Remote
6/2012 – 3/2015
Collected & analyzed VOC data, led end-user brainstorming
Authored PRD, product application manuals, & installation QA/QC checklists
Directed new product launch that generated $10M of revenue in 2 years
Conducted on-site technical support and product install training
SENIOR APPLICATIONS ENGINEER & TECHNICAL SALES ENGINEER
Abound Solar, Inc.; 50% remote
3/2011 – 6/2012
Developed cost models and presented competitive analysis to sales team
Provided technical support and collateral to sales team for customer engagement
LEAD MECHANICAL & APPLICATIONS ENGINEER
First Solar, Inc.; Tempe, AZ
8/2005 – 3/2011
Built FSLR’s Fixed-Tilt Ground-Mount system program from ground up
Managed design & build of a 1-acre test/demo/training site
Developed cost models and presented competitive analysis to sales team
Authored PRD’s, product manuals, & best practices product application guides
Directed new product launch that generated $38M in 3 years
LEAD NEW PRODUCT DESIGN & DEVELOPMENT ENGINEER
X Product Development / Xyron; Scottsdale, AZ
2/2004 – 4/2005
Designed/developed plastic consumer products using Pro/Engineer (now PTC Creo)
LEAD NEW PRODUCT DESIGN & DEVELOPMENT ENGINEER
Today’s Plastics; Dallas, TX
2/2002 – 2/2004
Designed/developed blow molded/rotomolded/injection molded plastic consumer products using SolidWorks
PRODUCT DESIGN ENGINEER II
Siemens Dematic; Arlington, TX
6/2000 – 2/2002
Designed and developed machine components for the USPS’ automated high-speed mail sorting machines using Unigraphics NX
PRODUCT DESIGN ENGINEER I
Unison Industries; Fort Worth, TX
6/1998 – 6/2000
Implemented product design changes to aircraft engine control wiring harnesses for the commercial aircraft industry using Unigraphics NX
ENGINEERING INTERN
3M Company; Maplewood, MN
7/1995 – 6/1998
Created Unigraphics NX models and shop drawings in the development of the 3M™ Easy Shine Applicator and design improvement of the 3M™ Twist ‘n Fill Cleaning Chemical Management System for the commercial cleaning industry
CONTACT INFO
26884 N 98th Drive
Peoria, AZ 84383
******@*****.***
www.linkedin.com/in/christophermahn
EDUCATION
UNIVERSITY OF MINNESOTA – TWIN CITIES
Minneapolis, MN
9/1994 – 6/1998
BS in Mechanical Engineering (BSME)
UNIVERSITY OF NEW MEXICO
Albuquerque, NM
9/1993 – 5/1994
PATENTS
US PATENT 8,667,748
“Photovoltaic Module Ground Mount”
US PATENT 9,349,893
“Photovoltaic Module Ground Mount”
US PATENT 8,245,459
“Rooftop Photovoltaic Module Mounting System”
PROFESSIONAL TRAINING
Six Sigma Green Belt Classes
Kaizen & Lean Manufacturing
Theory of Constraints
Process Improvement
Critical Chain Project Management
Situational Leadership II
TopGrading Workshop
Management Fundamentals Program
Taking Control of your Performance
TECHNOLOGY EXPERIENCE
Salesforce CRM
ASANA Project Management
Monday.com CRM
PROCORE Construction Management
Microsoft Project
Computer-Aided-Design tools
oSolidWorks
oAutodesk Inventor Pro
oPro-Engineer (PTC Creo)
oUnigraphics NX
DFMEA & FMEA
Microsoft PowerPoint
AWS Weld Symbology
ANSI Y14.5 GD&T
ANSYS Structural FEA
ANSYS CFX-Flo Fluid Dynamics
DESIGN & MANUFACTURING EXPERIENCE
Injection molding
Blow molding
Rotational molding
CRS roll forming
Aluminum extrusion
Metal forming
Pre-casting
Basic machine shop tools
Welding
3D Printing
PERSONAL SKILLS & TRAITS
Verbal & written communication
Interpersonal skills
Relationship building
Customer-centric focus
Problem solving
Analytical thinking
Detail oriented
Solution driven
Data analysis
Leading by example
Self-motivated
Self-directed
Team player
Goal setting
Brainstorming
Organization
Troubleshooting
References & Recommendations available upon request
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