Human Resources Operations Manager
Resume:
DAVID MENDELSON ** Baldwin Street, Apt *B
OPERATIONS MANAGER Montclair, NJ 07042
******@*******.***
Profile Strong business acumen in areas of management, sales, human resources, and marketing, along with comprehensive knowledge of organizational planning. Strong interpersonal, leadership and negotiating skills with expertise in the title insurance/real estate industry. Notary Public and licensed in NJ. Experience First Jersey Title Service, Inc. 11/21 – 3/24 Operations Manager
Oversee operations for the title insurance division of Columbia Bank. Report directly to the CEO. Responsible for the administration and coordination of the day-to-day operations of the company. Guide employees to optimize results. Supervise a team of up to 20 in the Title Production, Settlement and Post Closing Departments. Operations:
• Responsible for the collection and disbursement of all funds
• Oversee the Title Production Team from data entry through title commitment.
• Manage the Settlement Department including coordination with attorneys and lenders, balancing of funds, verifying accuracy of documents, closing files, and disbursement of monies.
• Supervise Post Closing Department to confirm that documents are recorded and all issues have been successfully resolved.
Project Management:
• Led the implementation of Qualia software to enhance team productivity and update technological processes.
• Responsible for Columbia Bank and annual Underwriter (First American and Old Republic) audits.
• Manage annual escheating process which includes the identification of funds held over three years, researching the source, and distributing monies to individuals or State of New Jersey.
Human Resources:
• Hire and mentor new staff.
• Administer annual performance reviews.
• Liaison with Corporate Human Resources and Payroll Departments. Acres Land Title Services 5/19 – 11/21
Settlement Officer
Corporate liaison with lenders, approved and verified Closing Disclosures, verified final documents, attended closings, provided document descriptions to borrowers, processed incoming funds, notarized paperwork, collected and disbursed all funds and returned fully executed closing packages to lenders.
Weichert Title Agency 7/16 – 4/19
Settlement Agent / Closer
Ranked the #1 Settlement Agent by upper management. Provided in office and closing table training to new hires. Assigned to closings for the largest corporate clients to maintain / enhance relationships with attorneys and realtors. Most requested Closer in Northern New Jersey.
Elite Title Agency 9/01 – 7/16
Founder / President
Actively solicited clients, abstracted material and data, created and distributed title commitments and policies, resolved title issues, and attended closings. Improved bottom line efficiencies, enhanced customer service and communication, and created consistencies for the company.
Corporate Leadership:
• Developed, initiated and implemented sales/marketing strategies throughout New York State.
• Created a methodology for corporate policies, procedures and practices.
• Managed the development of existing staff and new hires. Contract Negotiator:
• Established relationships and negotiated contracts with product vendors and clients.
Accounting/Payroll:
• Responsible for the receipt and disbursement of all monies
• Researched and implemented QuickBooks Pro to streamline the corporate Accounting / Payroll process.
• Maintained, balanced and analyzed escrow and corporate bank accounts for audit purposes.
• Managed Accounts Payable and Accounts Receivable. Education Hofstra University
School of Business
BBA, Marketing
Skills Qualia
Ramquest
SoftPro
Microsoft Office Suite
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