Customer Service Team Members
Resume:
Robert Wilder
Detroit, MI *****
*********@*****.***
Professional Summary
Hardworking and detail-oriented restaurant staff with 10 years of experience in fast-paced environments. Proficient in food preparation, packaging, and stocking. Possesses a strong work ethic and excellent customer service skills.
Work Experience
Packing and Shipping
WOLVERINE PACKING COMPANY-Detroit, MI
October 2023 to July 2024
Handling and packaging hamburger
• Collaborated with team members to meet production targets and deadlines Night Stocking team member
Mijers-Roseville, MI
September 2016 to December 2017
• Efficiently stocked shelves with inventory, ensuring products were readily available for customers
• Efficiently unloaded incoming shipments, organized merchandise, and stocked shelves according to planograms
• Maintained cleanliness and organization of the stockroom area, adhering to safety guidelines at all times
• Responded promptly to customer inquiries regarding product availability or location within the store Food Service Worker
Burger King-Detroit, MI
August 2003 to July 2007
• Followed proper food handling procedures to ensure safety and quality of products
• Prepared and served food and beverages to customers in a timely and efficient manner
• Prepared and served food and beverages to customers in a timely and efficient manner
• Maintained cleanliness and sanitation standards in the kitchen, dining area, and food preparation areas
• Followed proper food handling procedures to ensure safety and quality of products
• Assisted with inventory management by monitoring stock levels, rotating products, and restocking supplies as needed
• Collaborated with team members to ensure smooth operation of the kitchen during busy periods
• Cleaned workstations before, during, and after each shift to maintain a clean working environment
• Assisted in training new employees on food preparation techniques, safety protocols, and customer service standards
• Managed multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment
• Ensured compliance with health codes regulations by following proper hygiene practices
• Maintained knowledge of menu items including ingredients used for accurate communication with customers
• Supported other team members when necessary by assisting with various tasks such as dishwashing or cleaning
• Maintained a clean and organized work area, ensuring all equipment was properly stored after use Cook
KFC-Fraser, MI
April 1996 to August 1998
• Managed multiple orders simultaneously during peak hours while maintaining accuracy
• Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
• Collaborated with kitchen staff to ensure accurate order preparation and timely delivery to customers
• Maintained a clean and organized work area throughout shifts to uphold health code standards
• Collaborated with team members to ensure smooth operations during busy periods such as weekends or holidays
Education
4 in Arts
Denby High School - Detroit, MI
February 1995 to May 1999
Skills
• Car Wash (2 years)
• Heavy Lifting (10+ years)
• Warehouse Experience (2 years)
• Food handling (10+ years)
• Pallet Jack (10+ years)
• Food Preparation (10+ years)
• Load & Unload (10+ years)
• Packaging (1 year)
• Stocking (10+ years)
• Cleaning Experience (2 years)
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