Supply Chain Project Management

TOMAS ROJAS +1-310-***-**** *************@*****.*** United States

PROFESSIONAL PROFILE

Experienced business administrator with a strong background in logistics, supply chain management, and operations. Skilled in strategic planning, project management, and data analysis with a focus on process optimization and efficiency. Highly adaptable and self-driven, adept at using digital tools for remote collaboration. Committed to enhancing customer experiences and exceeding client expectations through high-quality, personalized service and continuous improvement.

Supply Chain Management Business Development Project Management with expertise in Logistics Operations and Remote Operations Coordination. Proficient in G Suite EOS / Ninety Salesforce and skilled in Customer Service Import/Export Procedures Freight Forwarding Supply Chain Optimization

Inventory Management. Adept with Microsoft Office Suite Excel Lean Six Sigma Shipping and Receiving. Bilingual in Spanish (Native) and English (Advanced) Kaizen Holdings (Socado Place C.A) / Caracas, Venezuela 2024 - Present OPERATIONS COORDINATOR (Temporary Contract)

• Spearheaded end-to-end supply chain operations for Socado, a premium coffee brand under Kaizen Holdings, managing logistics and inventory for four stores.

• Implemented an advanced inventory management system, reducing stockouts by 25% and logistical costs by 15% within the first year.

• Utilized strategic planning and remote collaboration tools to enhance operational efficiency and supply chain performance.

The Opal Group / Pittsburgh, Pennsylvania (Remote) 2022 – 2024 SUPPLY CHAIN ACCOUNT MANAGER

• Managed supply chain operations for five international clients in the food and beverage sector, maintaining strong relationships with consumer-packaged goods companies.

• Oversaw inventory management, purchasing, logistics, product specifications, production planning, and import/export customs.

• Acted as an extension of clients' supply chain departments to streamline US operations, demonstrating expertise in remote collaboration and digital tools. Whole Foods Market Inc, / Los Angeles, California 2017 – 2022 TEAM TRAINER

• Led a team for the logistics and distribution of food and beverage products.

• Applied Lean Six Sigma methodologies to improve product quality, resulting in a 3% increase in summer turnover through data analytics.

• Utilized IRMA and DIVO systems for managing Purchase Orders (PO) and coordinated logistical planning for inventory replenishment based on forecasted demand. Sumo Group LLC / Caracas, Venezuela (Remote) 2017 – 2019 LOGISTIC COORDINATOR

• Managed relationships with logistic operators and carriers, overseeing merchandise from Spain to DDP.

• Created and published weekly allocation reports to ensure a continuous flow of products to the distribution network, enhancing customer satisfaction. EDUCATION AND TRAINING

BS in Business Administration, Monteavila University, Caracas, Venezuela 2012 - 2017 Customer Service Fundamentals, Whole Foods Market, Los Angeles, California 2020 - 2021 Certificate in Excel Skills for Business I and II, Online, University of Colorado, Boulder 2021 Logistic and Supply Chain Fundamentals, Online, Udemy Academic 2021 - 2022 Salesforce Fundamentals Specialization, Online, University of California, Irvine 2023 - 2024 Advanced Data Analytics for Remote Work, Online 2023 - 2024 Google Project Management Certificate, Online 2024 - Present

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