Quality Assurance Customer Relations

MARY ABEET-PIETERSON

P.O. Box *****, Accra-North 024******* ***************@*****.***

PROFESSIONAL SUMMARY

A results-driven and goal-oriented individual with a strong foundation in administration and marketing. Adept at quality assurance, data management, and customer relations, with a passion for learning and career development. Seeking to leverage acquired skills and experiences in a dynamic and growth-oriented organization.

EDUCATION

University College of Management Studies

- BSc Administration (Marketing Option) 12/2019 - 07/2022

- NAPTEX Diploma 01/2017 - 11/2019

St. Gregory Senior High School

- S.H.S Certificate 05/2014 - 06/2016

Eagles Foundation

- B.E.C.E Certificate 01/2012 - 12/2013

PROFESSIONAL EXPERIENCE

SSNIT Head Office National Service Personnel (11/2022 - Present)

- Conduct quality assurance on member application forms.

- Perform optical character recognition verification of member documents.

- Distribute relevant documents to staff for processing.

- Maintain detailed records and reports of daily activities. Page 1

MARY ABEET-PIETERSON

P.O. Box 10318, Accra-North 024******* ***************@*****.*** NHIA Weija Branch Intern (05/2022 - 05/2022)

- Provided client counseling on registration procedures.

- Maintained accurate records of registered clients.

- Assisted in printing and delivering cards to customers. Anasco Scales Intern (05/2019 - 05/2019)

- Managed customer relations and inquiries.

- Recorded sales transactions and purchase details.

- Filed administrative correspondences efficiently. Aboafo Buying Co. Ltd Administrative Assistant (06/2016 - 12/2016)

- Assisted with general administrative functions.

- Managed banking transactions and organized meetings.

- Handled company correspondences and maintained records. WORKSHOPS & AFFILIATIONS

- Entrepreneurship Workshop, University of Ghana (07/2015)

- Member, Assemblies of God New Aplaku Branch

- Youth Executive & Assistant, Accounts Office, Assemblies of God New Aplaku Branch SKILLS & COMPETENCIES

- Administrative Support & Documentation

- Customer Service & Relations

- Data Entry & Quality Assurance

- Microsoft Office Suite (Word, Excel, PowerPoint)

- Organizational & Time Management

HOBBIES & INTERESTS

Reading Writing Watching Movies Singing

REFERENCES

Martin Pieterson, General Manager, Aboafo Buying Company Limited 024******* Page 2

MARY ABEET-PIETERSON

P.O. Box 10318, Accra-North 024******* ***************@*****.*** ******.*********@*****.***

Isaac Ebo Pieterson, Executive Chairman, Aboafo Buying Company Limited 024******* *************@*****.***

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