United States Administrative Assistant
Resume:
SHARESE SMITH
Unit Secretary
Milwaukee, Wisconsin, United States
**************@*****.***
SUMMARY
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. EDUCATION
-Current
High School Diploma
Kennedy King College
Chicago, Illinois, United States
Richard Crane, Chicago, IL
High School Diploma
Kennedy King College, Chicago
Business Administration
SKILLS
Housekeeping/Cleaning QoS (Quality of Service) Personal Care Detail Oriented Business Administration Crane Customer Support/Service Inventory Reports Logistics Purchasing/Procurement People Management Unit Secretary Patient Admissions Organizational Skills Patient Charts Inventory Levels Documentation Interviewing Skills Business Performance Management Mentoring Performance Reviews Order Supplies Performance Management Regulatory Compliance Staff Training Safety Process Administrative Skills Microsoft Product Family Schedule Development Inventory Management Records Management Performance Analysis LANGUAGES
English - Intermediate
WORK EXPERIENCE
September 2020-Current
Unit Secretary
Rush Hospital
Chicago, Illinois, United States
*Monitored inventory levels and advised management of need for replenishment.
*Organized and maintained patient chart filing system to promote quick data finding for staff.
*Conducted patient intake interviews, recording and documenting relevant information.
*Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
*Enhanced office productivity by handling high volume of callers per day. January 2019-May 2020
Director of Housekeeping
Aperion Care
Forest Park, Illinois, United States
*Increased employee performance through effective supervision and training.
*Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
*Placed orders for housekeeping supplies and guest toiletries.
*Conducted regular room inspections to verify compliance with housekeeping standards.
*Evaluated employee performance and developed improvement plans.
*Trained and mentored all new personnel to maximize quality of service and performance. May 2008-December 2018
Room Attendant
Hyatt Regency Mccormick Place
Chicago, Illinois, United States
*Responded to guest requests for assistance, toiletries, and personal care items.
*Used chemicals by following safety protocols and procedures to avoid burns and injuries.
*Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
*Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
*Checked appliances in guest rooms to determine good working order. WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States
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