Sale Representative and administrator assistant

Crystal Coupel

***** ******* ****,, ***** ******, LA, 70788, US • 225-***-**** • **************@*****.*** Dedicated sales and marketing professional with a track record of exceeding goals, retaining customers, and upholding a strong customer satisfaction reputation.

Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude. Highly effective at increasing the likelihood of repeat business. Pursuing a new sales-oriented position in which hard work and dedication will be rewarded. Flexible

Successful in making phone, email, in-person, and online connections with potential customers. Motivated salesperson with a track record of taking on leadership roles in high-pressure situations. Closing sales quickly and securing repeat business is a success. Organized

Cold calling skills

Outbound telephone marketing

Document scanning

Company processes

Acquiring clients

Sales

Networking skills

Customer relations

Payment processing

Coordinating documents

Product and service knowledge

Database management

Leadership

Product and service sales

Data entry

Goals and performance

Systems and software programs

Customer service

Market research

High School - 2004

Plaquemine Senior High School - Plaquemine, LA

PROFESSIONAL SUMMARY

SKILLS

EDUCATION

Sales Consultant - February, 2015 to May, 2018

Hanks Buick GMC - Plaquemine, LA

Increased customer retention by quickly resolving issues. Made a proposal

On-site training was provided by me.

Generate profit from both inbound and permission-based outbound calls by employing persuasive sales techniques. Communicated with customers, management, and the sales team to better understand their needs and make recommendations. Provided customers with pricing information for specific products. Completed owner paperwork and gathered all necessary information, such as possible allergies, aggressive behavior, preferred food type, and contact information for the owner.

Worked closely with [Job Title], handling tasks such as conducting research, fielding phone calls, and using [Skill] during [Type] situations. Forecasting sales to improve product availability

Ran promotions on social media, via email, and through other means of communication to encourage museum attendance. Quickly and accurately prepared and submitted all required sales documentation. Identified appropriate [Type] solutions within the anticipated price range by determining customer needs through careful and active listening skills.

Maintained a high level of professionalism and calmness with all personnel even in high-stress situations. Handled inbound phone sales inquiries from customers. Administrative Assistant - June, 2018 to May, 2019 Priority Auto Body Llc - Plaquemine, LA

Created and updated physical records and digital files to keep current, accurate, and compliant documentation. Interact with customers.

Inbound phone calls, mail, and faxes were managed and directed appropriately by me. Answered phone calls from clients, vendors, and a variety of other callers looking for information. Processed paper work and electronic order forms to warehouse. Am in charge of the company's paperwork.

Used [Software] to enter information from customer calls and onsite service visits into the company's system. Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date. Was in charge of supplies, vendors, organization, and upkeep in the office. Photocopy, print, and check documents on behalf of other colleagues. Meetings and appointments are organized and scheduled by me. Went over all of the incoming mail, prioritized it, and decided what steps needed to be taken. Greeted customers and visitors in person as well as over the phone. Performed a variety of office support functions as needed. Began working with the appropriate management to resolve complaints from referral/patient sources. Used discretion and good judgment when it came to using company materials and supplies. Converted physical files to digital records by scanning them. Bills, contracts, policies, invoices, and checks were all completed and mailed by me. Typed and compiled documents, answered phones, and completed paperwork for the entire office staff. Updated databases and created quality, quantity, and pricing spreadsheets/charts. Communication with customers

Incoming mail, faxes, and deliveries were screened and sorted before being routed to the appropriate personnel. WORK HISTORY

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