عامل بمصنع و مغازة

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Montassar Soltani

*********@*****.***

+216-**-***-***

Kef, Tunisia

WORK PROFILE

A versatile professional with solid experience in food production and sales, with a strong ability to work in dynamic environments. Skilled in inventory management, quality control, and the use of production and sales tools. Proficient in communication, customer service, and conflict resolution, with the ability to collaborate in teams and work independently. The goal is to contribute to the success of a team or company by applying skills in production management, customer service, and process optimization, while continuing personal and professional development. SKILLS

Language proficiency: Arabic: Native, French: Intermediate, English: Intermediate.

Communication: Ability to interact effectively with customers and colleagues.

Teamwork: Smooth collaboration with other team members.

Adaptability: Flexibility in varied work environments.

Time management: Organization and meeting deadlines.

Autonomy: Initiative and independent work.

Customer service: Good listening skills and ability to meet customer needs.

Conflict management: Ability to resolve issues and customer complaints professionally.

Inventory management: Monitoring and organizing products.

Machine operation: Equipment adjustment and maintenance.

Quality control: Verifying raw materials and finished products.

Sales and merchandising: Stocking and promoting products.

Transaction management: Cash handling and payment processing.

Food safety: Applying hygiene and safety standards. WORK EXPERIENCES

Food Production Operator

Snacks Tunisia – Candy Factory, Tunisia 2023

Raw material quality control: Verifying ingredients to ensure their compliance.

Production machine operation: Adjusting and monitoring equipment.

Manufacturing process monitoring: Overseeing the preparation of the sweet dough.

Packaging and labeling of products: Transferring and packaging candy.

Adherence to food safety standards: Implementing hygiene and safety rules in production. Salesperson

Happy Market – General Market, Tunisia 2020

• Inventory management: Receiving and organizing products on shelves.

• Customer service: Welcoming and advising customers on products.

• Cash register operation: Processing payments and managing transactions. 2

• Merchandising: Restocking and displaying products on shelves.

• Return management: Handling returns and customer complaints. EDUCATION

Education level: High school diploma not obtained or High school diploma (level).

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